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Rachit Patel

• 19 years of extensive experience in IT Services, Consulting, Enterprise IT solutions and ERP Development and Implementation • Seasoned in Global Delivery, PMO and Program Management, Process imp • Experienced in leading .Net, Java, SharePoint, PHP, Mobile, SAP B1 and QC team with 350+ team members with 2 development units; Ahmedabad and Delhi. • Experienced working with clients in USA, Australia, UK, Netherlands, France, UAE, South East Asia, South Africa and India.

Key Skills

New Product Development
Business Process Management
Audit Compliance
Competitive Strategy
Developing Assumption & Risk Based Project Plans
Developing Project Management Plans

Professional Experience

Jul 2010
Present
Head Global Delivery
Silver Touch Technologies Ltd. Ahmedabad, IN
www.silvertouch.com
 
·         Leading .Net, Java, SharePoint, PHP, Mobile, SAP B1 and QC team with 350+ team members with 2 development units; Ahmedabad and Delhi. 
·         Leading CMMi process management framework as SEPG head. 
·         Define Organization business objective(s). 
·         Prepare an Action Plan to execute the defined business objective(s).  
·         Manages the day-to-day operational and tactical aspects of multiple or large scale projects. 
·         Oversees managers working on client engagements within practice. 
·         Reviews high-level deliverable across projects. 
·         Reviews the status reports of PMO team members across projects and addresses issues as appropriate. 
·         Review resource plan submitted by department heads and consolidate the same to ensure optimum resource utilization. 
·         Initiate new resource hiring timely to meet business plan. 
·         SPOC for Business and Corporate Sales and Marketing team.   
·         Implements engagement review and quality assurance procedures in accordance with defined methodology            to ensure profitable and successful execution of service/software engagements as measured by organization goals and customer satisfaction. 
·         Minimizes organizations exposure to risk across multiple projects. 
·         Manages scope and mitigates risk across projects and at Organization level. 
·         Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects. 
·         Addresses elevated billing issues when they arise. 
·         Participates in all programs relating to performance evaluations and career development planning. 
·         Reviews evaluations within practice for consistency. 
·         Assesses training needs and selects training tools for team members. 
·         Manages the development of project teams by ensuring that project tasks are in line with each Innovator's career interests. 
·         Recognizes areas for internal improvement and develops plans for implementation. 
·         Lends expertise to internal teams and task forces. 
·         Complies with and enforces standard policies and procedures. 
Sep 2008
Jun 2009
Project Manager
Deloitte Hyderabad, IN
https://www2.deloitte.com/
 
·         Assisting the ITS Executive Manager (Portfolio Manager) with project administration tasks. 
·         Assisting and managing processes throughout the projects. 
·         Creation and control of all project related documents. 
·         Lead, Manage and successfully, deliver certain projects performed by the ITS Program Management Office (ITS PMO). 
·         Leads cross functional project teams by task assignment and follows up to ensure on-time completion. 
·         Develops and maintains comprehensive project plans; has responsibility for multiple project assignments, project tracking, issue resolution, time gathering and reporting, and communicating project progress. 
·         Works with the appropriate product team and other ITS teams to complete user requirements to understand the business requirements and technical environments in order to creatively assist the users in defining these requirements. 
·         Responsible for effective project kickoff, identification of all project stakeholders, defines and clarifies project roles and responsibilities; Works with all stakeholders to identify and confirm resource necessary resources. 
·         Develops project plans, estimations, specifications, flowcharts, and presentations. Conducts regular project reviews and communicates the status of projects in both formal and informal settings.  Responsible for knowing and communicating a projects status throughout project lifecycle. 
·         Provides regular and timely feedback to team members and their respective managers; is proactive in the identification and resolution of issues that may negatively impact a project or project deliverables; Seeks innovative ways to remove project obstacles. 
·         Encourages collaborative efforts and camaraderie with on-shore and off-shore team members. 

Education

May 2000
May 2002
MCM (Master of Computer Management) in North Maharashtra University
May 1997
May 2000
• B.Com. (Bachelor of Commerce) in M.S. University

Certifications

Six Sigma Yellow belt certified
PMO
PMP Certification training
R.E.P. of PMI USA.
COBIT Training
MIEL (R.E.P.)

Achievements

Achievements
 ·         Achieved CMMI level 5 with 1.2 frame work as SEPG head at Silver Touch Technologies Ltd. 
·         Renewed CMMI level 5 with 1.3 and 2.0 frame works as SEPG head at Silver Touch Technologies Ltd. 
·         Introduced and extended “Staff Augmentation” and “Time and Material” project execution models and optimized by implementing Agile project management model. 
·         Introduced and Implemented ODCs (Out Sourced Development Centers). 

Languages

English
(Native)
Hindi
(Native)
Gujarati
(Native)

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