Nov 2019
Nov 2020
Process Associate
Prochant India Pvt. Ltd
Chennai, IN
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Developed and executed plans to monitor standard process adherence.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Tracked and analyzed reports to determine needed improvements.