Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced [Software] proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.

Key Skills

Customer Accounts Management
Quality Management
Communication Skills
Leadership
Problem-solving skills

Professional Experience

Oct 2019
Nov 2020
Process Associate
Prochant India Pvt. Ltd Chennai, IN
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Developed and executed plans to monitor standard process adherence.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
  • Tracked and analyzed reports to determine needed improvements.
Sep 2018
Oct 2019
Dialysis Technician
NephroPlus Chennai, IN
 
  • Develop strong relationships with patients, ensuring better patient attendance of scheduled sessions and optimal health results.
  • Use Polyflux dialyzers.
  • Perform water quality checks, correct bleaching techniques and other procedures to ensure water is of the highest possible quality for patient wellness.
  • Take patient vitals and document within the EMR. Received patients prior to procedure and discharged following dialysis treatment.
  • Educated patients regarding nutrition, correct hand washing techniques, emergency procedures and other aspects of their treatment and wellness.
  • Performed daily calibration of glucose meters and dialysis procedures according to standard practices.

Education

Jul 2014
Aug 2018
B.Sc. Renal Dialysis Technology in SRM Medical College Hospital And Research Center
SRM University

Quote

" Try a Little Harder to be a Little Better".

Gordon B. Hinckley

Hobbies & Interests

  • Dance
  • Drawing
  • Listening to Music

Languages

Tamil
(Native)
English
(Fluent)

Get in touch with Priyanka