PJ
Message

Priyanka Jaiswal

Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth.

Key Skills

Communication Skills
Active listening
Communications To Customers
Customer Relationship Management

Professional Experience

Nov 2018
Present
Customer service executive
ICICI Bank Mumbai, IN
Credit card expert
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Jul 2018
Jun 2020
MBA in Bedekar college of management
Mumbai university
Jul 2014
Jun 2017
B.com in St. Aloysius college
RDVV
Jul 2012
Jun 2014
12th in MGM HIGHER SECONDARY SCHOOL
Icse
Jul 2010
Jun 2012
10th in MGM HIGHER SECONDARY SCHOOL
Icse

Certifications

2020
Best performer of the month
Icici bank

Quote

"You just cant beat the person who won't give up."

Babe Ruth

Hobbies & Interests

  • Drawing

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

Since I already have a few years of work experience, I am excited to take up managerial responsibilities in the coming few years. Five years ago, I wanted to be where I am today. So five years from now, I want to set up realistic goals for myself and also for my organization.

Get in touch with Priyanka