Dec 2018
Present
Server Administrator
Poornam Info Vision Pvt Ltd
Ernakulam, IN
- Have experience in both Windows and Linux.
- Responsible for VPS, Dedicated and shared servers of clients.
- Monitoring systems and assuring the best uptimes possible.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Have experience in handling the shifts alone.
- Provided support on weekends and odd hours to ensure little to no disruption of local and operational systems during scheduled maintenance and outages.
- Troubleshooting, managing and securing file, email & webservers running on RHEL, CentOS, Windows with Solid CP, Plesk and cPanel.
- Server monitoring using PRTG, Zabbix, Nagios etc
- Strong knowledge in DNS.
- Handled Services like Apache, MySQL, DNS, FTP(Pure,Pro), SSH, SSL, Mail etc.
- Handled server migration and hacking issues.
- Managed CMS sites (DNN, WordPress , Magento)
- Ticketing and data management using WHMCS and Kayako
- Have knowledge in load balancing concepts.
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