Sep 2023
Mar 2025
Process Executive
Cognizant
Bengaluru, IN
1. Evaluated customer calls to identify & flag potential scams, ensuring adherence to Google's advertising policies.
2. Analysed and categorized call data to enhance fraud detection and improve decision making.
3. Cross trained & supported Financial Crime Threat Management team in completing KYC & Transaction Monitoring requests and got process knowledge of AML.
4. Worked in conjunction with internal teams to offer insights and uphold operational efficiency.
5. Maintained Quality and Compliance through comprehensive documentation and reporting.
6. Make strategic decisions on asset allocation, risk management, and security selection. In( AMC)
7.( AMC) Provide services like account statements, transaction processing, and customer support.
2. Analysed and categorized call data to enhance fraud detection and improve decision making.
3. Cross trained & supported Financial Crime Threat Management team in completing KYC & Transaction Monitoring requests and got process knowledge of AML.
4. Worked in conjunction with internal teams to offer insights and uphold operational efficiency.
5. Maintained Quality and Compliance through comprehensive documentation and reporting.
6. Make strategic decisions on asset allocation, risk management, and security selection. In( AMC)
7.( AMC) Provide services like account statements, transaction processing, and customer support.
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