Apr 2018
Jan 2021
Customer Service Executive:
Credence Resource Management Private limited
Pune, IN
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Addressed on high flow of inbound and outbound customer calls daily
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands
Addressed on high flow of inbound and outbound customer calls daily
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands