Message

Pranjal Jain

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Also a highly organized and hard-working individual looking for a responsible position to gain practical experience and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

Key Skills

Customer Service.
Decision making
Communication skills
Management
Active listening
Adaptability

Professional Experience

Dec 2018
Present
Senior officer
ICICI Bank Khandwa, IN
Presently working in ICICI Bank Ltd. as Customer Service Officer in Branch Banking and providing excellence customer service and generate business.
  • Responsible for Generating new Business from daily customer footfalls.
  • Giving services, resolve the queries and provide solutions to the customer.
  • Handle Cheque Clearing
  • Monitoring the track record of the customers who do large transactions.
  • Emphasizing & maintaining healthy relations with new & existing clients for increasing business growth.
  • Also perform Cash Handling in Branch.
  • Well experienced in Cheque Making and Posting , Passbook Printing. RTGS/NEFT.
  • Perform in other Cross Sell Products like LI, Gold Loans, FD, RD, Credit Card , Saving Accounts and Current Accounts.

Education

Oct 2018
Nov 2018
PGDBO in IFBI
NIIT
Aug 2018
Jun 2019
PGDCA in Poonam Chand Gupta Vocational College
DAVV
Aug 2015
Jun 2018
B. COM in Poonam Chand Gupta Vocational College
DAVV

Certifications

2018
Mutual funds
NISM

Hobbies & Interests

  • Photography
  • Travelling
  • Listening to songs
  • Drawing and painting

Languages

English
(Fluent)
Hindi
(Fluent)

Get in touch with Pranjal