PJ
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Pranjal Jain

A seasoned professional with 4+ years of experience in business development, planning & operations , executing business strategies & client servicing with organization's of high repute. A motivated team player consistently aiming to push revenue expectations & exceed the goals. Client relationship management skills with ability to relate to people at any level of business & management. Ability to work without the need for direct supervision.l, multi- tasking & timely completion of work.

Key Skills

Competitive Analysis
Communication & management skills
Leadership
Problem Solving
Time Management
Social networking

Professional Experience

Jul 2019
Oct 2020
Asst. Area Manager
Zolostays property solutions Pvt Ltd Pune, IN
  • Handled a team of 40 people.
  • Smooth handling of 2000+ customer's in cluster.
  • Solving problems & queries of existing dealers.
  • Settled customer complaints without need of involving higher management.
  • Developing monthly operation plans to achieve target NPS.
  • Effective changes in clusters NPS from -29 to +15 .
  • Responsible for cluster properties P&L .
  • Actively monitoring performance of team , identified challenges, created solutions for the same.
Feb 2019
Jul 2019
Sales & Operations Manager
EcoNomads - Tour with EcoNomads Pune, IN
  • Creating group of customers from all over India for different tours.
  • Connecting with different dealers for the complete arrangements of hassle free tour.
  • Problem solving of clients.
  • Customising the tour of friends, families & couples.
  • Creating relationship with customers & dealers.
Jul 2018
Feb 2019
Co owner
Jain Dal Mill Itarsi, IN
Retail Operations
  • Creating business strategies for the retail Operations.
  • Planning & implementation for the hassle free run  of business.
May 2016
Jul 2018
Assistant Store Manager
Aditya Birla Nuvo Pune, IN
  • Controlling cost by monthly CBA analysis at the store level.
  • Managing corporate orders & large tenders & dealing with clients.
  • Setting up of target for the sales team ( month-wise ) & assessing their performances.
  • Experience of a high end , high volume sales environment.
  • Representing the brand at trade shows, industry functions & network events.
  • Execution of various marketing & customer driven activities at various levels.
  • Regular tracking & maintaining KPI's to maintain the health of business.
  • Played an important role in CRM program building to retain & build loyal clients.

Education

Jun 2014
Apr 2016
MBA ( Marketing & Finance ) in Balaji Institute of Management & HR Development
Autonomous/ AICTE
Jun 2011
Jun 2014
BBA ( Finance ) in Gujarati innovative college of Management, Indore
DAVV

Achievements

2020
Most favourite Manager
Titled as most favourite Manager by the team.
2017
Star store Manager
Awarded as star store Manager in Aditya Birla Nuvi for 3 consecutive moths.
2013
College Topper
Awarded as college topper for the year 2011-12 and 2012-13 by the DAVV University.

Hobbies & Interests

  • Cooking
  • Hiking
  • Listening songs

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Pranjal