Prakash Mahto

Working as Relationship Manager in NEMI Insights Pvt. ltd company since September 2021 till now in client servicing, being a contact person allow me to  day to day  interaction with client through the calls & mails and leading the various sector i.e.  (Healthcare, Telecom, Power, Retail, Real Estate and Fashion, Sports etc.) with 10 members of team, preparing qualitative analysis report on the basis of market research from media platform i.e.  (Print, Online & Electronic). Also Pitching for new business and walk for client meeting to take the brief and circulate to internally team, ensuring regular feedback from client to make work more easier for brands and company's prospective.

Key Skills

Problem solving Skills
Answering customer questions
Competitive Analysis
Team management

Professional Experience

Dec 2013
Apr 2021
Relationship Manager
Concept Communication Pvt. Ltd Delhi, IN
Concept's Business Intelligence Unit is a combination of industry defining Media Monitoring Capabilities, Analytic Tools & Consultative Client Relations. We deliver business critical news and information that can be used by leading corporates across industries to gain and maintain their competitive edge.
Worked as Relationship Manager which allowed me to perform various role as following :
#Regular Communication with clients and ensuring there are no gaps in understanding of service.
#Manage key accounts and multiple operation and run successfully.
#Address client queries effectively and in a timely manner along with internal team.
#Deep knowledge of preparing Market Research Analysis report which goes to senior management.
#Exceptional team management skills.

Education

Jun 2008
Jun 2011
B. A Programme in University of Delhi

Certifications

2011
A Level Course - Google Analytics, MS Office
DICS Computer Education

Achievements

2018
Crisis Report
There was crisis in of our smartphone brand in which there were negative feedback due to which first sale was massive declined and had to stop the spread news in media.
I made the competitive analysis report along with mentioned the feedback of various social media optimization to boost the sale and good reviews of product.
2018
Best Team Award
Throughout the journey in client servicing, my team got twice "Best Team Award" from 2018 to 2019 for strategize operation and analysis report of brand.

Quote

In this modern era, keep updating yourself to become active and talented and never afraid from failure.

Hobbies & Interests

  • Cricket
  • Yoga
  • Listening Music

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

Over the next few years, I want to explore and develop skills in project management. In three years, I want to have gained experience in leading projects for major clients. I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with Prakash