Pragya Gautam

Responsible for interacting with the clients and solving their queriesMaintaining the records of customer interactions and follow up with the clientsProvided feedback of the clients to the concerned departments and authorities so as to improve the services.Energetic Customer Service Representative  resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way.Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator with the ability to lead colleagues

Key Skills

Communications
Problem Solving
Patience

Education

Jan 2022
Jan 2025
BA ENGLISH in Flora Dale School
Delhi University

Quote

"Do what you can, with what you have, where you are.”

Theodore Roosevelt

Hobbies & Interests

  • Writing
  • Community service

Languages

ENGLISH
(Native)
HINDI
(Native)

Career Aspiration

My goal entering the company would be to evolve my skills in a challenging environment, work within a team, and provide efficient solutions. Within 5 years, I aspire to reach a managerial position that will allow me to make crucial decisions while applying my leadership skills.

Get in touch with Pragya