Energetic, passionate, hands-on Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly with the ability to manage work quality, key milestones, and deliverables.

Key Skills

Project Management
People Management
Sales and Service Cloud
Org Migration
Salesforce Lightning
Quality Assurance

Professional Experience

Mar 2014
Present
project lead
Lister Technologies Chennai, IN
  • Wide range of Salesforce experience as Salesforce QA, Administration, Pre-Sales and Project management
  • Good depth in Sales and Service cloud offerings of Salesforce.
  • Have extensive experience working on Salesforce configurations including setting up of objects, fields, validation rules, workflows, process builders, profiles, and reports/dashboards.
  • Led Teams across functional and business disciplines. Ensured team focus on business objectives and delivered project milestones on time, on budget with desired results.
  • Have effectively handled multiple projects end to end right from Requirement gathering till business go live.
  • Effective in running Project kick off and retrospectives, risk mitigation and planning. Ability to manage change effectively in a rapidly changing client environment
  • Proactive and Committed to meet project deadlines by effectively communicating and reporting project status with client executives and related stakeholders

Jul 2011
Apr 2014
Senior Test Engineer
Verizon Communications Chennai, IN
  • Participated in requirement walkthrough with onsite clients
  • Building Test Plan and Test Milestones
  • Prepared and executed Test cases based on Business Requirements in Qmetry
  • Performed Smoke, Functional, Regression and System and Mobile testing
  • Published Status reports and attended Test Status calls with clients
  • Tracked and logged defects in JIRA Tool

Aug 2009
Aug 2011
Test Engineer
RR DONNELLEY Chennai, IN
  • Participated in requirement walkthrough with clients and stakeholders
  • Building Test Plan and Test Milestones
  • Prepared and executed Test cases based on Business Requirements
  • Performed Smoke, Functional, Regression and System testing
  • Published Status reports and attended Test Status calls with clients
  • Tracked and logged defects

Education

Aug 2006
May 2009
Master of Computer Applications in Prince Venkateshwara Engg College
Anna University
Jun 2003
Apr 2006
B.sc computer science in Queen Mary's College For Women
Madras University

Achievements

Star Performer (3x)
Established great rapport with new team members, been single POC for all projects related activities. Zero production defects after go live
Above & beyond Team Award (2x)
Successful completion of two complex projects with atmost quality and on time which was valued by the customer and helped build great level of trust
High Five Award (2x)
Handling multiple projects in parallel and working with a dynamic team and demanding clients. 

Languages

English
(Fluent)
Tamil
(Native)
Telugu
(Basic)

Get in touch with Prabhavathy