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Poornima Arun Ghodke

Strong research professional with a Diploma focused (Distinction) in Information Technology from PUNE . Seeking a Career in fastest growing company as an IT Professional where my skills and experience will be utilized for me and my organization to Grow. Experienced Research Analyst with a demonstrated history of working in the marketing and advertising industry. Skilled in Research, Customer Service, Sales, Microsoft Office, and Social Media.

Key Skills

Answering Customer Questions
Communication Skills
Listening Skills
MySQL
JAVA
JavaScript

Professional Experience

May 2018
Present
Research Analyst
Ziff Davis Performance Marketing Pune, IN

  • Designed and implemented marketing and PR campaigns for new and existing products.
  • Defined target market and customer demographics and used information to develop operational business mandates and policies.
 
Jul 2015
May 2017
Customer Service Executive
Zensar Technologies Pune, IN
 
  • Provided support to initiate operational improvements and resolve queries , resulting in A-1 customer/client service. 
  • Produced communication strategies to meet client's KPIs.
  • Provided exceptional service to new and long-standing customers, resolved their concerns and developed satisfactory solutions. 

Education

Jun 2014
Jun 2021
Bachelors Of Engineering in Information Technology in Trinity College Of Engineering & Research
Savitribai Phule Pune University
Jul 2010
Aug 2013
Diploma in Information Technology in K.E.S Polytechnic Pune
Maharashtra State Board of Technical Education
Jun 2009
Mar 2010
10th in St. Patricks School
SSC

Hobbies & Interests

  • Playing Badminton
  • Listening to Music
  • Watching Cricket

Languages

English
(Fluent)
Hindi
(Fluent)
Marathi
(Fluent)

Career Aspiration

Well, I’m really excited about this opening. In the next three years, I would like to be recognized as an expert in this sector. So three years from now, I want to set up realistic goals for myself and also for my organization. I will keep the same hope I will achieve my goal.

Get in touch with Poornima