Dec 2018
Sep 2019
Customer Success Associate
Hansun pvt ltd
Dehra Dun, IN
Online web development and solar EPC specialist.
Answered average of calls, emails, and faxes per day, addressing customer inquiries, solving problems, and providing product information.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
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