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Piyush Verma

Quality Engineer that aspires to the achievement of company goals and the helping of customers in satisfactory solutions. Accommodating customers in Quality complaints, answering any remaining queries or questions, and informing customers about the details relating to certain products and services. Having qualities like, optimism, patience, and attentiveness, make a competent and fairly desirable employee that I can be trusted to contribute to the company to the best of my abilities.

Key Skills

MS Office
Power BI
Customer Experience Management
FMEA, 7QC, 8D Problem solving Tools
SAP & Bosch Diagnosis Tools

Professional Experience

Aug 2019
Present
Quality Engineer
Bosch India Limited Gurgaon, IN
  • First level Analysis of warranty & 0KM parts at OEM location as well as in the plant.
  • Currently Handling Customer - Bajaj Auto Limited, Hero Motocorp, Honda Motorcycle, Yamaha India, Suzuki Motorcycle.
  • Driving the analysis of customer reported Claims.
  • Problem solving through 8D methodology.
  • Commercial handling of all reported claim.
  • Driving cross functional projects with Quality sales & Manufacturing plant.
  • Generating MIS For all Field & 0KM claims for respective customer.
  • Project Driven - Driven the project on the Reverse logistics & Reconciliation, which gives the Result of cost savings
of the company

Education

Jul 2015
Jun 2019
Bachelor's in Mechanical Engineering in Vindhya Institute of Technology and science
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
Jul 2014
Jun 2015
Diploma In computer Application in Nice Computer Academy
Makhanalal Chaturvedi National University, Bhopal

Certifications

2018
Heavy Engineering Workshop
Jai Prakash Associates Limited
2018
Go Kart
Technocrats Group of Institutions, Bhopal
2019
Eco Kart
Technocrats Group of Institutions, Bhopal

Achievements

2020
Won the regional Best Perfomer of the Month
Based upon the customer centricity approch and The best performance in the North Region of Bosch India limited.
2017
First Rank in Robo Race
Won the the first rank in the college Fest. 
2017
Second position in Techno drawing
Won the Second rank in the College Fest

Hobbies & Interests

  • Badminton
  • Cricket
  • Poetry

Languages

HINDI
(Native)
ENGLISH
(Fluent)

Get in touch with Piyush