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Pharez Vineel Raju Gunupudi

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.

Key Skills

English Faculty
Soft skills
Communication Skills
Computer Operator
Data entry
MS office
Problem solving
Recruiting
Counseling Skills
Operations
Workforce Planning
Employee Relation

Professional Experience

Jan 2025
Present
Human Resources Executive
Busitron IT Solutions Pvt Ltd Hyderabad, IN
  • Managed recruitment processes, including sourcing candidates, conducting interviews, and making hiring decisions
  • Handled employee relations issues, providing guidance and counseling to employees on various HR matters
  • Performed data entry and administrative tasks using MS Office software to maintain accurate employee records
  • Utilized strong communication skills to effectively interact with employees, managers, and other departments
  • Implemented HR policies and procedures to improve workplace operations and drive organizational excellence
Oct 2023
Aug 2024
Human Resources Recruiter
PRK Business Solutions Private Limited Thane, IN
[HR Recruiter ] with general skills and insightful knowledge on the crucial areas of retail management such as merchandising, recruitment, banking, and training. Being a knowledgeable [HR Recruiter] in handling and operating a high-end store and is fairly well-versed in the work, strategies, and procedures.
Dec 2018
Dec 2021
Sr.CSA
Connect Business Solutions Limited Thane, IN
[Sr.CSA] with strengths in being detail-oriented, a problem solver, and meticulous . A fairly competent and knowledgeable [Sr.CSA ] whose value and contribution to an organization lie in his/her capabilities in maintenance inspections, coordinating mechanical components as well as performing [skill].

Education

Jul 2018
Jan 2021
BBA in National Institute of Business Management
Apr 2017
Apr 2017
12th in National institute of open schooling
Apr 2009
Apr 2011
10th in Sri Prakash Vidhyanekethan

Certifications

2019
Client Appreciation
Rajendra Saroj
2019
Customer Delight
Naozer Dalal
2019
Quality Topper 96%
T.S Mohan
2019
Excellence in Performance
Rajendra Saroj
2019
Quality Topper 98%
T.S Mohan
2021
Excellence in Performance
Bislawait Location head -Human Resources
2021
Excellence in Performance
Bislwqit ( local head - Human Resources)

Achievements

2019
Customer Appreciation
   Customer Words to Vineel :-  Thank you so much sir you are really very helpful thank you very much you helped me a lot.  

Wow Factor :-
 
v Associate called up to customer and informed him that his EMI is still due.
v Customer shared the reason for delay and the issues for delay in payment.
v Associate acknowledged him and informed him about extra charges and shared the late payment consequences with charges bifurcation (ODC, Retainer and bank).
v Guided him to clear the payment via. online link and online procedure shared.
v Informed to clear the payment on time going forward to avoid the charges.
v Confirmation taken to make the payment via. online and customer agreed to it also give alternate MOP option if he unable to clear via. Online.
v Customer agreed to pay and payment got collected on same day.
v Good convincing was observed for total payment with charges, online option shared and payment got collected for same day.
v Build the repo on call made customer comfortable and customer was happy with the way Vineel guided him with his concerns.
 
2019
Customer Appreciation
 Customer Words to Vineel :-  Thank you so much sir you are really very helpful thank you very much you helped me a lot, also added because of people like you who guide customers by taking complete effort would like to take finance from TATA again. 


Wow Factors :-
 
v Associate called up to customer and informed him that his EMI is still due.
v Customer shared the reason for delay and the issues for delay in payment.
v Associate acknowledged him and informed him about extra charges and shared the late payment consequences with charges bifurcation (ODC, Retainer and bank).
v Guided him to clear the payment via. online payment option (Online link, yes bank option, Website option, Customer one app) all the online option shared.
v Informed to clear the payment on time going forward to avoid the charges by sharing the trend from last 3 months and explained him how his track will impact if he delays the payment.
v Customer agreed to clear so associates guided customer with online procedure on same call .
v Good convincing was observed for total payment with charges, online option shared and payment got collected for same day.
v Build the repo on call made customer comfortable and customer was happy with the way Vineel guided him with his concerns.

 
2019
Customer Appreciation
 Customer Words :- Thank You, Thank You, I Love “TATA” 

 
Wow Factors :-
 
v Associate called up to customer and informed him that his EMI is still due after confirming the vehicle details.
 
v Customer Said not cleared the payment will clear in 4days, agent probed for reason he said business issue.
 
v Agent informed 4days is too late, as per day 15rps ODC charges and 350 retainer charges are charged as its immediate due.
 
v So asked him to clear on Monday also shared the consequences, customer said ok will clear it.
 
v Agent shared the one app option, customer agreed to clear the payment through online app.
 
v Confirmed the payable date, consent taken and shared the total payable amount
 
v Build the repo on call made customer comfortable and customer was happy with the way Vineel guided him with his concerns and said I Love “TATA”. 

Quote

Ask and it will be given to you; search, and you will find; knock and the door will be opened for you.

JESUS

Hobbies & Interests

  • Shopping
  • Playing Badminton
  • Playing cricket
  • Reading books
  • Playing Chess
  • Long drives

Languages

English
(Native)
Telugu
(Native)
Hindi
(Native)

Career Aspiration

I aim to further develop my communication, problem solving, and counseling skills while excelling in recruitment and operational tasks. I aspire to become a proficient HR executive who drives positive organizational change and fosters a supportive work culture.

Get in touch with Pharez Vineel Raju