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Payal Singh

Result oriented professional offering 13+ years of work experience in multiple domain under business services HRBPO etc.

Key Skills

Analytical Skills
Project Audits
Training, Coaching & Mentoring
Time Management

Professional Experience

Mar 2014
Present
Process Lead
Capgemini Technology Services India Limited| Noida, IN
Capgemini SE is a French multinational corporation that provides consulting, technology, professional, and outsourcing services.
 Managing payroll and time and attendance systems. Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies. Solved employee inquiries regarding payroll and timekeeping. Processed rehires, transfers, terminations, garnishments, and withholdings.
Mar 2006
Dec 2013
Benefit
Aon hewitt India Gurgaon, IN
Aon Hewitt is the world's pre-eminent human resources consulting and outsourcing firm with the resources, expertise, and global reach to solve the most pressing and complex people challenges that organizations face today
Managed daily Benefit activities, including data input, and data analysis of benefit feed prior to releasing, conducting internal audits and discussing issues/concerns with onshore counterparts Generated and shared daily MIS with the senior management 
Ensured data integrity of employee benefits and conducted regular audits, inspections, and root cause analysis
Resolved and troubleshot all benefit-related issues by liaising with various cross-functional teams/departments

 

Education

Apr 2002
Jun 2004
Bachelor Degree in Arts in Delhi university distance education
Delhi University, North Campus
Apr 1998
Apr 1999
XII in C.B.S.E Board
Delhi Sr Sec School
Jul 2020
Jun 2021
Post Grad in social work & Councelling in Indira Gandhi Open University
Indira Gandhi Open University

Certifications

2000
Diploma Course in Office Automation
Delhi Government
2001
DOECC ‘O’ Level
Delhi Government

Achievements

2012
Lean Project submission
Released 1 FTE by submitting Lean Project under Leave of absence project 
2017
Diversity & Inclusion training sesson
Imparted great contribution in Diversity & Inclusion training from 2017 – 2018 within the company ensuring gender equality and healthy work environment 

2011
Process Improvement expert
 Reduced lead time for processes of key clients like CHI, Duke, Thomson and eliminated non-value-added steps on the LOA & WFA indexing domain, which led to the standardization of the process saving 2 FTE.

Hobbies & Interests

  • Gardening
  • Reading Books

Languages

Hindi
(Native)
English
(Fluent)

Get in touch with Payal