PB
Message

Pallavi Bhardwaj

Success to me is not achieving something but attaining it. Dedication counts high on my cards. I am person with go get it attitude. My objective is to leverage my 9 years of experience as disciplined, insightful and problem-solving business analyst to any work assigned.

Key Skills

Business Analysis
Data Analytics
Interpersonal Skills
Communication skills
Problem-solving skills
Leadership

Professional Experience

Mar 2016
Jun 2017
Freelancer
Self Employed Dehradun, IN
Scope: To create a MIS/Analytical tool for the management which defines the monthly transaction of the business unit with various modes 
Deliverable: 
  • Monthly FT to EKO. 
  • Monthly money transfer Transactions with Amount. 
  • Monthly recharge Transactions with Amount. 
  • Monthly mpos (sales and cash out) Transactions with Amount. 
 
Scope: To create an excel report for department wise attendance management system. 
Deliverable: 
  • Excel sheet template creation with department wise details of employees. 
  • Creating formula based sheet to track down late arrival. 
  • Preparing a power point report to summarize the late arrival detail by employee and department wise. 
 
Project Awarded by International Data Corporation               (Apr 2016 – Dec 2016) 
Scope: To list and detail the key features and technical specifications of all new Smartphone and feature phone models launched in India during April 2016 to June 2016
Deliverable: 
  • Conduct secondary research to catalogue the top 40+ features and technical specifications. 
  • Consider 450+ smart phone and feature phone models launched during the period April 2016 to June 2016. 
  • The brands, models to be considered and features/specifications to be captured shall be covered in the project kit and at manager’s direction. 
  • List down the all the researched details in an excel sheet format, in a template and format approved by the manager. 
  • Quality checks for the same will be conducted by Quarterly Mobile Phone Tracker Analyst in 2 rounds once the work is completed. 
Nov 2010
Mar 2016
Syndicated Program Manager
International Data Corporation Bangalore Urban, IN
Roles and Responsibilities as Program Manager:
  • Have created various SLA and process for Inquiry resolution. 
  • Have created usage and health check report to understand the client usage 
  • Have created SFDC chatter group for sales team, to achieve free flowing information platform and collaboration within the team 
  • Have developed KPI for subordinates and designed the appraisal parameter 
  • Have trained new joiners on IDC product and process 
  • Have created newsletter for client and adhere continual tracking. 
  • Have designed various marketing templates and training documents. 
  • Have developed a process to track client Inquiry and produce output in power point format. 

Roles and Responsibilities as Senior Sales Operation Analyst:
  • Sales Registration through Salesforce.com
  • Sales tracking from in-house data
  • Sales analysis
  • Forecasting through Salesforce.com
  • Pre and Post-sales support
  • Salesforce.com Support
  • Marketing support 
  • Analyst Relation
Jan 2009
Jul 2010
Senior Process Associate - Business Intelligence
Genpact Bangalore Urban, IN
 Roles and Responsibilities: 
  • Take individual ownership of projects. Interact with Spoc to identify and understand the business problem, formulate the process flow, execute and deliver results and key findings. Responsible for setting up appropriate project milestones and evaluating progress with the field team. Responsible for creating the final client ready presentation and other deliverables, working in close consultation with the field team. 
  • Contribute meaningfully in large team projects. Proactively help the project team in execution of projects and developing high impact business insights. Required to manage project teams and manage client expectations. 
  • Identify areas of process improvement, ideate and arrive at innovative solutions for the same. Meaningfully contribute towards the strategic initiatives undertaken in the Team. 
  • Train new recruits on various aspects of the process. Required to give formal classroom training, involving presentations and conducting work sessions. Required to mentor new recruits and make them well conversant and comfortable with the process. 
  • Single handedly taking ownership of certain Critical Project which is directed to the end client directly. 
  • Backing each project with extensive secondary research 
Apr 2008
Dec 2008
Sales executive
Cyber Media Gurgaon, IN
Roles and Responsibilities: 
  • Client servicing and coordination with internal stakeholders 
  • Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables. 
  • Retains existing customers and drives the revenue. Involved in extensive interaction with sales, support and other cross-functional groups on delivering services to existing customers. 
Mar 2007
Nov 2007
Senior Executive - Corporate Sales
99acres.com Jaipur, IN
Roles and Responsibilities 
  • Track competitor activities and provide valuable inputs for fine-tuning the strategies. 
  • Identify prospective corporate clients from various sectors such as government and corporate, generate Business from the existing, and thereby achieve business targets. 

Education

Mar 2005
Mar 2007
Master of Business Administration in Jaipuria Institute of Management
Mar 2001
Aug 2004
Bachelor of Commerce in Ranchi University

Certifications

2021
Fundamentals Of Digital Marketing
Google

Achievements

Excellence Award And Spot Awards
These were the awards honored during my tenure with IDC for my   unremitting effective and efficient performance.  
Best Sales Performer
This was awarded to me at 99acres.com for bringing highest sales in the branch in continual two quarters.

Get in touch with Pallavi