Aug 2019
Present
Marketing Manager
Good Cow Dairy-A unit of Bhutoria Brothers Pvt.Ltd
Kolkata, IN
Role:
- Led a team of 10 employees and delivered a growth of 150% (400 liters per day to 1000 liters per day) in two years.
- Launched new products like Paneer, Fresh Cream, White Butter, Ghee and Curd.
- Drove brand building initiatives like packaging revamp (Ghee) through Market Research.
- Optimised customer experience by developing in house automated order placement and collection of payments via Chatbot,IVRS,Website and Application Development.
- Spearheaded the org change from 85% cash payments to 92% digital payments by negotiating and winning persuasive campaigns.
- Expanded the portfolio by adding online as well as offline b2b channels like Nature's Basket and Amazon.