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OMPRAKASH GAUTAM

Experienced Branch Relationship Officer /Deputy Manager with a successful carrier in branch banking,insurance,lending,investment sales business development and administration. Utilizes proactive approaches in community involvement,networking,and customer relationship management in order to maintain,expand and acquire client base.

Key Skills

Business Development
Budget Management
Procedure Implementation
Team Work

Professional Experience

Mar 2021
Present
Branch Relationship Officer/Deputy Manager
Axis Bank Ltd Durg, IN
  •  Provide remarkable customer service through all customer interactions,opening new accounts,ensuring timely resolution of customer queries and improving customer service level. 
  •  Managing branch operations and day to day activities like verification of electronic payment like NEFT,RTGS and cash vouchers. 
  •  Deeply involved in branch business generating by cross selling products such as mutual funds,li,gi and demat accounts etc. 
  •  Compliance to the bank's rules,internal guidelines,process and procedures. 
  •  Handling a set of given portfolio more than 350. 
May 2018
Mar 2021
Customer Service Officer/Assistant Manager
Axis Bank Ltd Durg, IN
  •  Responsible for generating fee income through cross sell,retail forex,investment products like mutual fund,life insurance and general insurance. 
  •  Conduct outbond callls by useing referal sources,walk in sources, telephone and in person calls. 
  •  Handling client portfolio and customer queries. 

Education

May 2017
Mar 2018
PGDBS in Amity University
May 2011
Jun 2015
B.E. (CIVIL ENGINEERING) in Yuganter Institute Of Technology And Management
May 2010
May 2011
Higher Secondary Education in Govt Higher Secondary School Kamroud
May 2008
May 2009
Secondary school in Gurukul Vidya Peeth

Certifications

Mutual fund Certification
NISM
SP certification
IRDAI

Achievements

FEE INCOME & DEPOSITE
  • Qualified many life insurance contest like PRESIDENT AND CFO CHALLENGE,MARCH MANIA, FULL ON FEB etc.
  • Qualified regional head club in general insurance.
  • Qualified  RNR in mutual fund contest.
  • Qualified president challenge in TERM DEPOSIT.
  • Qualified GI KA SARTAJ in circle head campaign.

Hobbies & Interests

  • Gardening
  • Watching movies
  • Watching Webseries

Languages

Hindi
(Native)
English
(Fluent)
Chhattisgarhi
(Fluent)

Get in touch with OMPRAKASH