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Nithin Pereira

A high energy driven individual with great passion of enhancing people, processes and products. Strong believer in building relationships with great interest to learn. Leading by example, to install enthusiasm and project ownership in team members specially focused in around customer experience and overall customer centricity.

Key Skills

Team work
Active Listening
Outlook issues troubleshooting
Desktop troubleshooting
Microsoft Office

Professional Experience

Oct 2020
Present
Technical support Engineer
KPMG Bangalore Urban, IN
A technical support engineer to support the tax tools like LINK 360, Digital gateway, OWM and Helios
Guiding the client to achieve their best by giving expert technical support.
Resolving Access issues, Browser troubleshooting,Windows errors, password reset,Workflow issues, landing page errors,Data management access
Solving critical problems and the issues which aren't under are scope are escalated to admin team
Sep 2019
Sep 2020
Technical Support Specialist
DXC Technology Bangalore Urban, IN
Expert knowledge in Microsoft tools and its products, as a technical support Engineer in DXC technology for ( Microsoft Process) having experience in Microsoft VPN troubleshooting, SharePoint issues, Outlook troubleshooting, Microsoft teams issues, basic knowledge in PowerBi, CRM issues and efficient working skill in Service-now ticketing tool.

Education

Jul 2015
Aug 2020
Bachelors of Engineering in T John institute of technology
Visvesvaraya Technological University (VTU)
Apr 2013
Jun 2015
PUC in St Joseph's high school
Karnataka state board

Hobbies & Interests

  • Cycling
  • Playing basketball
  • Riding Motorcycle

Languages

English
(Native)
Hindi
(Native)
Kannada
(Fluent)
Konkani
(Fluent)

Get in touch with Nithin