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Nitesh Kumar

 Dedicated to exceptional customer service. Known for best-in-class customer service and top-notch friendliness. Skilled at responding to emergency situations and remaining cool under pressure. Ability to put passengers at ease and create a positive travel experience. 

Key Skills

Problem-solving skills
Teamwork
Decision Making
Interpersonal skills

Professional Experience

Jan 2023
Present
Cabin crew
GO FIRST Mumbai, IN

 I have been working in Go first as an cabin crew where my job responsibilities are - 
  • greeting passengers as they board and exit the plane. 
  • showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled. 
  • checking the condition and provision of emergency equipment and information for passengers. 


 
Jan 2021
Aug 2022
Customer Care Representative
One Point One Solutions Ltd Delhi, IN
 
Highly motivated and experienced call center professional with one years of experience providing excellent customer service to clients. Skilled in using technology to improve customer experience, problem-solving, and multitasking. Key Skills: Excellent communication skills


Education

Mar 2020
Mar 2024
Bachelor of Art's in School of open learning
Delhi University
May 2018
Mar 2023
Aviation Hospitality and Travel Management in Frankfinn Institute of Air Hostess Training
Jan 2016
Mar 2018
Bachelor of Science in BRAMHANAND PANJIYAR COMMERCE COLLEGE.

Certifications

AMEDS Reservations And Ticketing
Frankfinn Institute of Air Hostess Traning

Achievements

National Cadet Corps
 
I have participated in 3  camp , 2 State level 3 and 1Rajyapuraskar Camp and I was elected for Rastrapathis Scout Camp, 

Bharat Scouts and Guides
it was 4days camp where  they instructed me at every single step of 15 days camp so I come out with a good member of the group. They divided us into 5 groups each group has to complete the same task under certain time. It was fun & motivational. It was a life experience 

Quote

THERE IS NO SUBSTITIE FOR HARD WORK

Hobbies & Interests

  • Yoga
  • Traveling
  • Listen music

Languages

English
(Native)
Hindi
(Native)

Career Aspiration

I look forward to learn new skills and improve my knowledge to advance my career. in 3 year from now . I see myself as a knowledgeable and professional senior cabin crew staff having an in depth knowledge of the airline company and industry

Get in touch with Nitesh