Nirmala Elizabeth

Highly accomplished and result oriented HR professional with nearly 13 years of experience in Human Resources, primarily in HR Operations, Partnering with Business functions, US payroll & Compliance, Staff Welfare & Employee Engagement,  Policies and Procedures, Business Process Improvements & Handling Ad Hoc Projects and Assignments.

Key Skills

Analytical and Problem-Solving Abilities
Multitasking
Interpersonal Skill
Business Process Improvement
Project Management & Coordination

Professional Experience

Feb 2022
Present
Manager - HRBP & TA
Hubilo Softech Private Limited Bangalore, IN
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  • Oversee and manage the end-to-end onboarding process for new employees, facilitating orientation sessions, providing comprehensive training on company policies, processes, use of essential tools and systems, POSH Compliance certifications and Infosec Training.
  • Managing probation and confirmation processes, ensuring timely evaluations by the Managers and documentation.
  • Serve as a bridge between HR and the business operations, cultivating strong working relationships with employees at all levels, promoting open communication, addressing employee concerns effectively and aligning HR initiatives and functions with the organization's overall goals and objectives.
  • Payroll processing for employees in the US and Rest of the World (ROW) ensuring accuracy and compliance to US statutory requirements.
  • Managing the implementing and execution of key results and targets by team members within the OKR (Objectives and Key Results) framework.
  • Developing and executing employee engagement initiatives & rewards and recognition framework, to foster a positive work culture.
  • Handling the leadership and org wide events, by collaborating with stakeholders, negotiating with vendors, managing event schedules, itinerary & logistics, monitoring event progress and handling post event surveys.

Nov 2008
Dec 2020
Executive Assistant - HR & Corporate Support
Sohar International Bank SAOG Muscat, OM
Formerly known as Bank Sohar SAOG
(Performed the role of a HR Generalist & Chief of Staff to HR)
  • Served as a strategic partner and trusted advisor to business leaders, providing comprehensive HR support to drive business objectives, enhance employee performance, and foster a positive work culture
  • Developed and implemented performance management programs, including goal setting, performance evaluations, and feedback mechanisms.
  • Led employee engagement initiatives, including employee surveys, action planning, and recognition programs, resulting in increased employee satisfaction and retention.
  • Provided project management support for HR-related projects, from identifying of vendors, budget planning, resource allocation etc., while balancing constraints like scope, time, cost, quality, and resources, timely completion and successful implementation.
  • Handling HR regulatory requirements, including official correspondence to regulators, preparing and providing documentary evidences to Internal & External Auditors and Regulators.
  • The exclusive overseer responsible for devising and executing HR policies and procedures, ensuring alignment with industry best practices and legal requirements.
  • Involved in the Bank's Head Office Construction project, in terms of coordinating and communicating with design and cost consultants / contractors, tendering, tracking work progress, project expenditure, scope modifications, identification and closure of snags etc.,
Jun 2008
Oct 2008
HR Technical Support Analyst
Ahli Bank SAOG Muscat, OM
  • Efficiently maintained and updated record of company profiles/approved suppliers and records and files of projects, maintenance contracts, etc.,
  • Preparation of presentations and periodically reviewed and updated policies and procedures.
  • Capably kept track of key project status, action plans and budget preparation including tracking of actual expenses versus approved budget for ongoing projects.
  • Preparation of Monthly MIS for circulation to Executive Management.
  • Supported the management in the tendering process required to address ongoing projects.
Sep 2005
Sep 2006
Supervisor - Correspondence
HDFC BANK Chennai, IN
  • Excellent in achieving daily set targets for credit card related queries through Email Correspondence.
  • Competent in Cross functional coordination to ensure customer queries are resolved.
  • Pivotal in ensuring unresolved cases are resolved within timelines.
Jul 2002
Aug 2005
Team Leader - Sales and Support
Chennai Ford Chennai, IN
  • Skillful in providing sales and service support for key corporate clients.
  • Excellent interpersonal and negotiation skills in convincing customers to choose from different segments - Mid-size Cars, Luxury Sedans and Utility Vehicles.
  • Heading a team of Sales Consultants and coordinating various promotional activities Adept in advising clients on Financing and Replacement options.
  • Handling induction programmes and offering on- the-job training for new recruits.

Education

Jul 2004
Apr 2005
Master of Philosophy in Management in Distance Education
Madurai Kamaraj University
Jul 1999
Apr 2001
Master of Business Administration (HR & Systems) in Ethiraj College for women
University of madras
Jul 1996
Apr 1999
Bachelor of arts - English literature in Anna Adarsh college for women
University of madras

Certifications

2004
Oracle 8.0 and Visual Basic 6.0
SSI Ltd
2023
Building Interactive Dashboards
Skill Nation
2023
Certified HR US Payroll Specialist
Henry Harvin Education

Languages

English
(Fluent)
Tamil
(Native)

Get in touch with Nirmala