Results-oriented business leader with more than 12+ years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity.

Key Skills

Audit Trail
Automation
Computer Fundamentals
Customer Service
Equities
Fixed Income
Investment Banking
Settlement
Reconciliation
Project Management
Securities Lending / SBL

Professional Experience

Aug 2015
Present
Manager
SS&C Globeop Mumbai, IN
Managing a highly motivated team whose primary job is the production of daily and monthly reconciliation of cash, position & Ote reports.
Actively seeking out opportunities to improve the teams control framework and ensuring controls are carried out in as efficient a manner as possible.
Value addition to oneself by means of working in a highly challenging environment.
Provide evaluative judgment based on analysis of factual information in complicated and unique situations.
Review changes related to process, documentation, etc. and approve by following the proper change management process.
Participate in weekly / monthly risk meetings with key internal stakeholders, providing updates on outstanding issues.
Assist in the new clients' on boarding processes.
Business Continuous Improvement is a core part of the job.
A very strong knowledge of financial instruments.
An analytical mind and a willingness to embrace technology to identify new solutions to inefficient processes.
Client focused with an emphasis on delivering timely and accurate responses to clients.
 
Joined as Assistant Manager (Sept 2015) - Promoted to Manager in Jan 2019.
 
Aug 2014
Sep 2015
Position Sr. Analyst /Process Supervisor
DEUTSCHE BANK GROUP Pune, IN
Global Prime Finance: - EXPERIENCE - Currently working with SL Exposure Team, responsible for handling exposure for clients, making sure the collateral is in line with the client and there is no risk at the end of the day. Managing Exposure includes managing different kinds of collateral with the client Cash, Equities, Bonds across all markets. Booking collateral trades (Non-Cash) and making sure all borrows are collateralized and settled on time so that forward trades don't fail, liaising with settlements and client queries/pre-matching team to ensure smooth settlement of collateral deliveries and receipts. Booking Cash payments (receipts and pays) to the client. Performing market to market on client's book via Pirum, Equilend and also doing manual marking of price sent by the lenders. Making sure all the contract compare breaks are worked upon and cleared which impacts the collateral movement/exposure. Adhering to all the market cut-offs and making sure there are no pending risk to the account, if in case there any risk to the bank reporting the same to the trading desk. Incase if there is an overnight exposure on a client reporting it to the trading desk as well as the credit team. Making sure the books are in line with the client books and also apply appropriate haircuts to the collaterals wherever applicable. Ensuring all the team members sign off their accounts on time and helping them with any queries they might have with regards to their accounts. Reporting cash pool balances for all the clients to the management and highlighting any difference in the balances. Reporting any cash breaks, stock breaks, contract compare breaks ageing more than 3 days to the management.
Dec 2011
Sep 2014
Position Sr. Team Member
J.P. MORGAN CHASE BANK Mumbai, IN
Corporate and Investment Banking: - Feb 2012 – September 2014. In my Role as a Sr. Team Member, I used to work on numerous processes and supporting my team. I have handled ADRMAX and Prerelease process. ADRMAX is solely responsible in swapping Ordinary Shares into ADR's. And was also acting as a reviewer for USBD Processes Reconciliation of ADR Positions held with ADRMAX Desk. Also have exposure in giving out ADR's out on Loan to the clients. Performing mark to market on the loans handling returns on loans. Reconciliation of ADR Positions held with ADRMAX Desk. Used to also work on the depository side of the process working on Issuances and Cancellations of ADR.
Feb 2010
Jan 2012
Position Team Member
J.P. MORGAN CHASE BANK Mumbai, IN
During my tenure as a Team Member, I was serving the US Broker Dealer Functions of Business in which my responsibilities were to take care of redemption of Fixed Income Securities, Billing to Clients, Reconciliation of House Account, GL Management and reconciliation of GL's. I was responsible for handling the Fed Interface functions of USBD wherein my job was to make redemption payments to the client on their Fixed Income Securities (Notes, Bills, Bonds Etc.), billing the clients for the services rendered under the USBD Function, also handling the reconciliation of the house account for USBD. I was also responsible for handling the Book Keeping functions under USBD wherein my job was to make sure all the activities done under USBD are entered in to the books of JP Morgan. Making GL adjustment where were required, charging clients DDA Debit/Credit for activities which are done under USBD. Also Reconciling the GL's and transmitting overnight loans to the clients was part of my role. Doing timely risk reviews of the processes, looking after few projects for system automation, looking at the audit trail of the all the teams. Successfully migrated one of the sub processes to the partner location. Managing Internal Audit checks and Quality checks/analysis for my team. SME for five sub process within U.S. Broker Dealer Services and American Depository Receipt Settlements operations of the team.
May 2009
Jan 2010
Customer Service Executive
SPARSH BPO Mumbai, IN
As Customer Service Executive (CSE) for Barclay Card division of Sparsh BPO my role was to handle calls from customers and resolving/completing their requests/complaints. Was considered as one of the best CSE of the process to have an excellent knowledge about the product and with the best call quality.

Education

May 2005
Nov 2008
Bachelor of Management Studies in Shri Chinai College Of Commerce & Economics
Mumbai University

Achievements

2011
Efficiency Award
 Efficiency Award Received for Q1 in 2011. 

2017
Client On-boarding
Successfully onboarded a conversion client with 600+ active funds on to organizations platform.
2020
Trade Upload (Non-trading activities)
Completed and achieved automation of booking non-trading activities for the client. Resulting in reduced manual intervention in manual bookings and risks associated to it. Also, reducing the number of breaks on.
2018
Multiple Projects - 2018
Multiple projects undertaken throughout the year to streamline the process, by implementing various control check points and Automation wherever possible.

Hobbies & Interests

  • Online Gaming
  • Riding Motorcycle

Languages

English
(Native)
Gujarati
(Native)
Hindi
(Native)
Marathi
(Fluent)

Get in touch with Nirav