Accomplished management professional with 6 years of career progression in Foreign Exchange operations. Proven effective leader skilled in development of high-performing & quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging & complex issues across employees, processes and costs. Focused and meticulous in all financial & regulatory compliance objectives to strategically plan & execute budgets, cost-reduction techniques & safety initiatives.

Key Skills

Global Operations Strategy
Customer Experience Management
Business Process Management
Account Management
Digital marketing

Professional Experience

Jan 2015
Present
Operations Manager
BANK OF BARODA Delhi, IN
Bank OF Baroda is Internationally Recognized Public Sector Bank In India
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
Advanced productivity KPIs by leading on-the-job training for procedures and safety practices.
Amplified organizational quality standards by delivering 50% increased quality during 3 Months.

Education

Jun 2007
May 2011
Bachelor of Technology in Guru Tegh Bahadur Institute Of Technology
Guru Gobind Singh Indraprastha University
Nov 2013
Aug 2014
Post Graduation Diploma In Banking and Finance in Baroda Manipal School OF Banking
Baroda Manipal School OF Banking

Certifications

2016
Junior Associate of Indian Institute of the Banker
IIBF
2016
Certified Associate of Indian Institute of Banker
IIBF

Quote

Great things never come from comfort zones. Dream big

Hobbies & Interests

  • Swimming
  • Table Tennis
  • Chess
  • Reading Novels

Languages

English
(Fluent)
Hindi
(Fluent)
Punjabi
(Fluent)

Career Aspiration

In the next 3 years, I would like to be recognized as an expert in my sector. Since I already have a few years of Work Exp. , I am excited to take up managerial responsibilities in the coming few years. Besides, I have the potential to lead projects. I want to set up realistic goals for myself.

Get in touch with Nikhil