Jul 2019
Present
Manager sales and operations
Centre Of Learning ,Knowledge &Services (COLKS)
Shillong, IN
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Created effective strategies to target new markets after researching and analysing competitor behaviour
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased sales volume by expanding product line to new retailers, distributors in a different location
- Resolved customer issues quickly
- Developed international business relationships to drive business units abroad.
- Handling the marketing and sales of the company's Premium food brand called BEE Natural
- Approaching customers and meeting sales target in a niche ,national and international market
- Developing strong clientele relationships with our partners and customers. Tata being one of our top clients with their new social enterprise known asNcourageFoundation
- Heading the operations department ,following up with the logistics , skills development training ,processing and production department along with finance department
- Working accordingly with the director in planning for future prospects and development of the company
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals