To utilize the best of my skills for the growth of the organization, learn more, and grow with a multi-cultural organization. Willing to be a part of the team, which thrives to win.

Key Skills

Hardworking & Sincere
Ability to Work under pressure
Observing Mentality & Positive thinking

Professional Experience

Apr 2019
May 2021
Team lead
Invensis Technologies Pvt Ltd Bengaluru, IN
Coordinated work of Factoring project dedicated to raising awareness of Invoice Creation, applying strong project and team leadership abilities to enhance group success.
Oct 2018
Feb 2020
Senior Consultant
Mizpah IT Solutions Pvt. Ltd Bengaluru, IN
Handling Inbound calls from the customers who are using Power Ball Lotto.
Oct 2016
Mar 2018
Senior Consultant
Siemens Technology & Services Bengaluru, IN
Handling Inbound calls of the customers of Car rental company.
Oct 2015
Sep 2016
Senior Consultant
Sutherland Global Services Cochin, IN
Handling Inbound calls of the customers of a Dubai-based Telecom company.
Oct 2013
May 2014
Customer Service Manager
Bezire Info Solutions Pvt. Ltd. Bengaluru, IN
Acted as a dedicated team leader and took action when necessary.
Jan 2012
Sep 2013
Customer Support Representative
MphasiS an HP Company Bengaluru, IN
Handling Inbound calls of the customers of Banking sector

Education

Jun 2017
Jan 2021
Bachelor of Business Administration in Bharathiyar University of Distance Education
Bharathiyar University

Certifications

2021
The Bits and Bytes of Computer Networking
Google
2021
Technical Support Fundamentals
Google
2021
Write Professional Emails in English
Georgia Institute of Technology,

Quote

"Talent wins games, but teamwork and intelligence win championships."

Michael Jordan

Hobbies & Interests

  • Reading
  • Singing
  • Boxing

Languages

English
(Fluent)
Malayalam
(Native)
Tamil
(Fluent)
Hindi
(Fluent)
Spanish
(Basic)

Career Aspiration

*Being exposed to managing a team. *Being able to obtain a stronger track record of result making.

Get in touch with Neethu