Aug 2013
Present
Team Lead, Lead Automation Engineer
Cerner HealthCare Solutions Pvt Ltd
Bengaluru, IN
Cerner Corporation is an American supplier of health information technology services with foot prints across the world transforming the future of healthcare
Lead team of Product, design and Testing professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA and support) for Health care clients.
Summary & Responsibilities
Summary & Responsibilities
- Thorough understanding of Revenue Cycle Management (RCM) concepts across the Healthcare Industry
- Experience in defining requirements, focus on customer needs, maintain and prioritize backlogs/roadmaps, and communicate between development and the lines of business
- Expertise in tracking and trending of key competitors and provide key strategic recommendations to the product management teams.
- Responsible for Initiating new projects as per the company roadmap which includes managing both maintenance and Strategic Projects
- Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap
- Experienced in Requirements Gathering, Gap Analysis, Documentation of workflows, Product Implementation and User training
- Hands-on experience on Cerner Millennium solutions. Registration, Scheduling, Patient Accounting, Charge Services, Remittance Posting, Insurance and the Patient Billing workflows, EMR and EHR.
- Have been involved in Requirement Analysis, Test Estimation, Test Strategy/Design, Quality Review, Test Execution, Test/Defect Management, Test Closure.
- Functional Testing, Integration Testing, System Testing and Regression Testing
- Manage and identify dependencies specific to projects/programs that have a tightly controlled timeline with distinct beginning and end. Responsible for coordinating the work cross-functionally as defined by project requirements, performing feasibility and impact assessments
Project #1(Client: Veteran Affairs, USA)
Managed concept to pull up pharmacy orders and claim details on to the existing Patient Accounting solution enabling common application for the Billing users to Ease the workflow at client locations. One of the basic product helped to improve user experience for the Veteran client
Project #2(Client: Adventist Health Systems, USA)
Completed delivery of Improved Denial management SaaS solution for faster payment activity and insurance follow ups with automated workflows thus reducing the Manual Touches
Completed delivery of Improved Denial management SaaS solution for faster payment activity and insurance follow ups with automated workflows thus reducing the Manual Touches
Project #3 (Client: Adventist Health Systems, USA)
Led Testing of multiple projects related to claim processing which involves cross-functional teams in anticipating and addressing claim errors upfront to speed up the billing process for clients
Led Testing of multiple projects related to claim processing which involves cross-functional teams in anticipating and addressing claim errors upfront to speed up the billing process for clients
Project #4 (Client: Adventist Health Systems, USA)
Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless testing with automation(web, API, Desktop).
Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless testing with automation(web, API, Desktop).
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