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Naman Gupta

Professional business associate with 1+ years of Health & Welfare domain experience. Strong knowledge of system and software quality assurance best practices and methodologies. Ability to Work and identify process improvement opportunities that will enhance the level of client service and service delivery.

Key Skills

MS Office
MS Excel
Sql
Verbal & Visual Communication

Professional Experience

Aug 2019
Dec 2020
Business Associate
Conduent Delhi, IN
  • I have experience of US administrative services and expertise of US Annual Enrollments.
  • I have sound knowledge of US Healthcare laws and compliance (COBRA), working on COBRA and life event cases and processing various batches related COBRA queries.
  • Handling client's escalations with extreme accuracy.
  • I have expertise in the area of death and life insurance claims.
  • Effectively and efficiently handling the front end processing and census process.
  • Produced communication strategies to meet client's KPIs and SLA management.

Education

Apr 2016
Apr 2019
Bcom in Hindu college
Mahatma Jyotiba Phule Rohilkhand University

Quote

For those to whom much is given, much is required.

Bible

Hobbies & Interests

  • Playing Volleyball

Languages

English, Hindi
(Fluent)

Career Aspiration

I think three years will be quite a useful period to gain practical knowledge, exposures from seniors and colleagues and be able to apply those to handle more responsibilities with more maturity. I would be able to share whatever experience I gained with newcomers for betterment of the company.

Get in touch with Naman