Nabiya Ahamed

I am an enthusiastic and career oriented professional with an experience in Customer support and Business Development Associate. I am looking forward to work in a reputed organization to utilize my skills and knowledge. I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I am motivated and flexible to work in any environment as required.

Key Skills

Communication skills
Problem Solving.
Creativity

Professional Experience

Aug 2021
Present
User engagement executive
WhiteHat jr Indore, IN
Worked in night shift and connected with US customers. Convinced parents to attend the trial classes, also explained the courses by creating a positive impact.  Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction. Achieved the best performance awards.
Mar 2021
Sep 2021
Customer Service Executive
TTEC India Indore, IN
 Worked as a Customer Support Executive for Ebay for International customers in email process. Solved customer queries through email, responsible for tracking shipments, solved customer queries related to billing and issued refund as required. 

Education

Jun 2017
Sep 2020
Bcom in K.M.L. Vatsalya college vidisha
Barkatullah University bhopal

Certifications

2018
Information technology and training
ICAI

Hobbies & Interests

  • Dancing
  • Singing
  • Traveling
  • Sports

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Nabiya