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MUSTAHAB HUSSAIN

A goal-oriented professional with over 2 years of experience; currently working with LG Electronics India Pvt. Ltd. (Chhattisgarh) as Product Area Manager, B2B Business Solutions. Gained exposure in managing Channel Management, Customer Relationship Management & Market Research. Effective communicator with excellent relationship building & interpersonal skills; strong analytical, team leadership, problem-solving & organizational capabilities.

Key Skills

Sales planning and Operations
Channel Management
Interpersonal Skills
Communication Skills
Customer Relationship Management

Professional Experience

May 2018
Present
Area Manager
LG Electronics India Pvt Ltd. Raipur, IN
B2B Business Solutions Information Display Division.
1. Channel Management
• Channel Mix, Health
• Secondary Sales activity and plan
• Secondary Channel Development

2. Customer Relationship management
• Updating of PRM ( Informing the customer about the new product launch, EOL, competitors benchmark)
• Market Insight (Track of Competition Key Accounts )
• Issue Escalation & Resolution

3. Funnel Management
• BRMS Implementation, Stage wise Monitoring and Reporting
• Lead Generation ( Regular Pre-sales Follow ups/ cold calling )
• Lead Assessment (Qualification & Navigation within the account)

4. Operation
• Training & Development ( Market mapper/  Dealer executives )
• Timely MIS & reporting
• Regular Dealer Visits & feedback to support functions

5. AR Management
• Monthly reconciliation of accounts



Mar 2018
Jun 2018
Management Intern
American Express Mumbai, IN
  • Driving business through defined channels of acquisition [Retail, Corporate, Venue-sales].
  • Ensuring all performance standards are met viz. business targets, controls and compliance.
  • Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers.
  • Expansion of internal and external relationships, and drive sales results demonstrating the highest levels of controls and compliance adherence in the sales process and in personal conduct.

Education

Apr 2013
Jun 2018
B.Tech (ME) + M.B.A(Marketing) Ingrated in ITM UNIVERSITY GWALIOR
Mar 2010
Mar 2012
AISSCE (12th) in Delhi Public School Nazira

Hobbies & Interests

  • Cooking
  • Travelling
  • Playing Cricket

Languages

English
(Fluent)
Hindi
(Fluent)
Assamese
(Fluent)

Get in touch with MUSTAHAB