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MUDASSIR HIFZUR

 Detail-oriented professional seeking a room attendant position at that provides opportunities to impress guests through superior service.

Key Skills

Teamwork
Knowledge management
Customer Experience
Positive thinking

Professional Experience

Aug 2021
Present
Room Attendant
Radisson Blu city center Chennai, IN
162 keys with 4 outlets and 8 banquet halls
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Ensure security of guest rooms and privacy of guests.
  • Perform rotation cleaning duties (e.g. clean carpets, spring cleaning, super cleaning etc.) as required.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
  •  Update status of rooms cleaned on assignment sheet.
Sep 2019
Dec 2020
Room Attendant
Mercure Chennai Sriperumbudur, IN
Enters and prepares the room for cleaning.
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuums and racks the carpet.
May 2018
Jun 2019
Room Attendant
Sivaraj holiday inn Salem, IN
Checks and secures the rooms.
Replenish amenities according to the operational standards.
Deliver and retrieve items  to guests e.g. iron and ironing boards
Ensure security of guest rooms and privacy of guests


 

Education

Apr 2016
Apr 2018
Diploma in hotel management in Bharathi institute of hotel management
Apr 2014
Apr 2015
Higher Secondary in Islamiah higher secondary school

Certifications

2018
Certified of hotel operation
Key Hotels Bangalore
2017
Certified of hotel operation
Rada hotels Banglore

Hobbies & Interests

  • Cricket
  • Listening Music
  • Creative Writing

Languages

Tamil
(Native)
English
(Fluent)
Hindi
(Fluent)

Career Aspiration

Fathers name : Mr.Hifzur rahman Date of birth: 27/01/2001 Martial status : Single Religion: Islam Nationality: Indian Address : No,101/45 Small Mosque street , Pernambut, Vellore, Tamil Nadu- 635810 Passport number: U7948045

Get in touch with MUDASSIR