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Monika Pal

Self motivated and enthusiastic worker with experience is different fields. Confident, hardworking , and committed to seeing results in whatever positions I am in. Reliable and dedicated to finding a place that will benefit from my skill set and energetic drive. Skills : Microsoft Excel, Business Objects, Microsoft Office, ServiceNow, Excel, PowerPoint, Event Planning.

Key Skills

Analytical Skills
Analysis Of Customer-side Politics
Active Listening
Answering Customer Questions
Applying Data To Decision Making

Professional Experience

Mar 2019
Aug 2019
Business Development Executive
Mobishastra Technologies Gurgaon, IN
  • Designed and directed sales & marketing strategies.
  • Generated leads and managed meetings with Marketing manager of companies to describe how our products help their organization to improve their business and reach to the customers.
May 2018
Dec 2018
Customer Development Executive
1mg Technologies Pvt. Ltd Gurgaon, IN
  • Manage day-to-day contact with local customers and Bottlers.
  • Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks.
  • Managing all customer expedite requests working through the supply chain, operations, and logistics.
  •  Supporting operations, supply chain, and logistics with accurate information regarding exceptions or issues with incoming custom orders and requested delivery dates.
  • Monitoring dashboard for progress and assisting in developing action plans for metric improvement.
 
 
 
 
 
 
Oct 2015
Jan 2017
Practitioner- CRM Operation
Concentrix Gurgaon, IN
  • Provide regular customer feedback to Sourcing Teams, with the aim to inform decision making on performance.
  •  Coordinated the administration of product orders, serving customer needs, and ensuring delivery. 
  • Suggested a new tactic to persuade cancelling customers to stay with the company, resulting in a 5% decrease in a cancellation.
  •  Coordinated the administration of product orders, serving customer needs, and ensuring delivery. 

Education

Aug 2010
Jul 2014
B.Tech ( Electronics and Communication) in Tek Chand Mann College of Engineering, Rohtak
Maharishi Dayanand University, Rohtak

Quote

Be stubborn about your goals, and flexible about your methods.

Hobbies & Interests

  • Cooking
  • Travelling
  • Listening to Music

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

I look forward to learn new skills and improve my knowledge to advance my career. In five years from now, I see myself as a knowledgeable professional having an in-depth knowledge of the company and the industry.”

Get in touch with Monika