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Monika Chauhan

Experienced Sales Assistant with expertise in make sales, store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Knowledgeable Retail Sales Specialists fluent in English and skilled at building connections with customers to promote products. Excellent communication skills. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Key Skills

Self-motivated
Outstanding Communication
Teamwork
Excellent Customer Service Skills
Cashier Experience
Adept in the use of MS Word, PowerPoint and Excel

Professional Experience

Sep 2016
Present
Retail Sales Specialist
Retail Shop Walsall, GB
  • Provided courteous service to customers, when necessary.
  • Accepted and completed cash, check and credit card payments. Closed out cash register with accuracy and prepared cashier report.
  • Accepted and processed product returns.
  • Answered customers' questions regarding products, prices and availability.
  • Played an effective multi-tasker role.
  • Achieved perfect attendance record.
  • Coached six salesman in products specifications, sales incentives and selling techniques.
  • Submitted daily reports about the sales and the newly order of products.
  • Actively involved in the receiving of new shipments.
  • Adhered to all safety rules and guidelines.
Dec 2015
Sep 2016
Sales Assistant
Convenience Store and Off Licence Walsall, GB
  • Ensured high levels of customer satisfaction through excellent sales service.
  • Maintaind outstanding store condition and visual merchandising standards.
  • Maintaind a fully stocked store.
  • Ascertain customers’ needs and wants.
  • Recommended and display items that match customer needs.
  • Welcome and greet customers.
  • Keep up to date with product information.
  • Accurately described product features and benefits.
  • Accepted and completed cash, check and credit card payments. 
  • Followed all companies policies and procedures.
Jan 2015
Dec 2015
Cake Decorator and Sales Assistant
Cake Hut Walsall, GB
  • Provided excellent  service to customers, when necessary.
  • Designs, prepared, and decorated cakes according to customer specifications.
  • Delivered cakes directly to customers, when necessary.
  • Actively sold baking products to customers.
  • Adhered to health and safety regulations by maintaining product freshness and sanitation.

Education

Mar 2012
Feb 2015
BTEC Level 3 Diploma in Business (QCF) in Walsall College
Mar 2015
Sep 2015
Level 5 Certificate in Leadership and Management in Walsall College

Achievements

2015
BTEC Level 3 Diploma
  • Grade Achieved : Double Distinction.
  • 'The Extra Mile' Volunteer Awards.

Hobbies & Interests

  • Cooking
  • Music
  • Reading
  • Travelling
  • Yoga
  • Learning a new skill

Languages

English
(Fluent)
Hindi
(Native)
Punjabi
(Fluent)
Haryanvi
(Fluent)

Get in touch with Monika