Oct 2021
May 2022
Customer Service Executive
Meradoc healthcare pvt ltd
New Delhi, IN
A 24/7 Holistic, Tech-Enabled Healthcare Delivery Platform with Family Physicians as “gatekeepers’’ of the entire healthcare ecosystem
Handled and responded to over 150 customer inquiries in all forms (email, phone, in person, fax) daily.
Served as point of communication for ground services personnel and assisted in completion of after hours requests.
Coordinated pharmacy shipments through verifying patient information and prescriptions via Walmart patient information systems.
Served as point of communication for ground services personnel and assisted in completion of after hours requests.
Coordinated pharmacy shipments through verifying patient information and prescriptions via Walmart patient information systems.