To get an opportunity that allows me to showcase my skills and contribute to the company's growth. To enhance my skills by taking on this challenging position and expanding my knowledge. To seek a position in a company that can launch my career and help me to build a stronger skill set !!

Key Skills

Problem solving skills
Teamwork
Empathy
Customer service skills
Time management
Communications to Customers
Active listening
Leadership

Professional Experience

Sep 2021
May 2022
Customer Service Executive
Meradoc healthcare pvt ltd New Delhi, IN
A 24/7 Holistic, Tech-Enabled Healthcare Delivery Platform with Family Physicians as “gatekeepers’’ of the entire healthcare ecosystem
Handled and responded to over 150 customer inquiries in all forms (email, phone, in person, fax) daily.
Served as point of communication for ground services personnel and assisted in completion of after hours requests.
Coordinated pharmacy shipments through verifying patient information and prescriptions via Walmart patient information systems.

Education

Jun 2015
Aug 2018
Bachelor in Arts in SOL
University of Delhi
May 2014
Jun 2015
12th in Govt Boys Sr secondary school
CBSE
Jul 2012
Jul 2013
10th in Govt Boys Sr secondary school
CBSE

Certifications

2016
Active Basic IT
NIIT MAGIC BUS
2016
English speaking and personality
NIIT MAGIC BUS

Hobbies & Interests

  • Travelling
  • Listening songs
  • Gadgets

Languages

Hindi
(Fluent)
English
(Basic)

Get in touch with Mohd