Message

Mohd Shaibaz

 Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Be Enthusiastic
Be Interested
Be a listener more than a Talker
Time management
Leadership Assessment & Development

Professional Experience

Sep 2021
Jul 2022
Sales Associate
Insurejoy.com Hyderabad, IN
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
Aug 2020
Oct 2021
Customer Service Executive
BPO convergence Rapido Hyderabad, IN
  • Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

May 2018
Jun 2020
CEC in St.Mary's centenary junior College
Telangana State board of intermediate Education
May 2016
May 2017
SSC in Amaravathi Grammar High school
Board of Secondary Education Telangana State

Certifications

2015
GNITT Computer education
Sunil

Quote

PERSONAL DETAILS ADDRESS: 11-3-63/64 Mehmood Guda warasiguda Secunderabad DATE OF BIRTH: 28-02-2002 GENDER: Male NATIONALITY: Indian UNMARRIED

Hobbies & Interests

  • Listening Music
  • Carrom board

Languages

English
(Fluent)
Hindi
(Fluent)
Telugu
(Fluent)

Career Aspiration

In next 5 years, I see myself to hold a responsible position, with more knowledge, skills and experience. I would love to invest my next few years in upskilling myself in accordance with company requirements and contributing to the company's growth, with better version of me.

Get in touch with Mohd