Results-driven engineer with four years of experience in the Business Process Outsourcing (BPO) industry.  Strong communicator with excellent problem-solving abilities, dedicated to delivering high-quality solutions. Seeking to leverage my engineering background and BPO experience to contribute value to a dynamic organization committed to excellence. 

Key Skills

OFFICE, EXCEL Internet navigation
Exceptional leadership skills to lead
Leadership

Professional Experience

Mar 2023
Sep 2023
2nd In Command (2IC)
Creative Lipi Webtech Pvt Ltd: Noida, IN
 
Dedicated and results-driven Team Leader with a proven track record of motivating and leading cross-functional teams to achieve outstanding results.
Team Handling
Client Handling
Problem Solving
Communication Skills 
Sep 2020
Mar 2023
Sr. Sales Executive
Benevolent Consultant Noida, IN
 Providing technical support, Trouble shooting for wifi modem and network related. 
Aug 2019
Aug 2020
Sr. Chat Associate
Vcare Private Limited Noida, IN
 Process - Newchic
International Chat Support To help customers all around the world regarding any issue in the product and  help them select the best fashion suited to them 
Jun 2018
Aug 2019
Customer Care Executive
Ienergizer Noida, IN
Process Vegas ( Credit One Bank)
High Risk Department: Validate all the details of card holder if the card is declined for any reasons.

Education

Jul 2014
Jul 2019
B.Tech (Computer Science Engineering) in Noida Institute of Engineering and Technology
AKTU
Mar 2011
Mar 2012
12 in Sun Valley International School
C.B.S.E Board
Mar 2009
Mar 2010
10 in Sun Valley International School
C.B.S.E Board

Certifications

2006
School Exhibition
School
2010
2010 Commonwealth Games
Certificate for opening ceremony yoga

Quote

Never stop being good person because of bad people. Success is not final, failure is not fatal: It is the courage to continue that counts

Hobbies & Interests

  • Football
  • Swimming, Sketching, Reading

Languages

English
(Fluent)
Hindi
(Native)

Career Aspiration

My career aspiration is to continually advance and excel in the field of engineering. I am committed to leveraging my technical expertise, problem-solving skills, and experience to drive innovation, efficiency, and excellence.

Get in touch with Mohd