Sep 2022
Dec 2022
Customer Support Associate
Concentrix
Mumbai Suburban, IN
- Customer Service Associate bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Answered inbound calls to facilitate customer service
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered product and service questions, suggesting other offerings to attract potential customers.
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