Coordinated with hotels to organize hassle-free stays for Marine passengers, enhancing customer satisfaction and loyalty.
Assisted the Air Ticketing team in managing additional paid baggage and seat requests, optimizing travel arrangements for clients.
Arranged airport transfers, ensuring timely and convenient transportation for travelers.
Managed pre-payments for hotel stays, streamlining the booking process and ensuring smooth financial transactions.
Maintained clear and concise communication with all stakeholders, avoiding industry jargon for better understanding.
Consistently adhered to company standards and procedures, ensuring a professional and reliable service delivery.
Proofread all travel-related documents to ensure accuracy and error-free presentation, enhancing the overall quality of service.