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Mehraj uddin Bhat

Experienced Relationship Manager with 8 years of expertise in sales, customer relationships, revenue generation,  operations management, quality control, recruitment, communication skills, branch banking, and portfolio management. Proven track record of delivering high-quality service and exceeding targets. Skilled in building and maintaining strong client relationships, driving business growth, and optimizing operational efficiency.

Key Skills

Direct Sales, Customer relationship.
Operations Management, direct sales
Quality control, vendor Management,recruitment
Communication skills
Branch Banking
Portfolio Management
Team Management
Communication skills

Professional Experience

Jan 2023
Present
Relationship Manager
ICICI BANK Jammu, IN
ICICI Bank is a leading private sector bank in India, offering a wide range of banking and financial services to millions of customers worldwide.
  • Played a key role as a Relationship Manager at ICICI BANK, responsible for maintaining and strengthening relationships with high-value customers.
  • Generated revenue through effective sales techniques and cross-selling bank products and services to clients.
  • Expertly handled transactions processing and operations management, ensuring smooth and efficient banking processes for customers.
  • Ensured quality control and vendor management by closely monitoring service levels and enforcing compliance with bank regulations and policies.
  • Providing portfolio management services to clients, showcasing strong leadership and communication skills.
Aug 2016
Jan 2023
Associate Manager operations
HDFC Life Srinagar, IN
HDFC Life is a leading life insurance company in India, providing a wide range of insurance products to protect and secure the financial future of individuals and families.
  • Managed daily operations of the branch, overseeing transactions processing, quality control, and vendor management
  • Oversaw recruitment and onboarding processes for financial l advisor, ensuring smooth integration into the team
  • Utilized strong customer relationship skills to maintain and strengthen relationships with clients, resulting in increased sales
  • Demonstrated excellent communication skills in liaising with internal teams, stakeholders, and clients to ensure smooth operations and customer satisfaction.

Education

Jul 2015
Aug 2016
One year diploma in life insurance and finance in Manipal academy of banking
Manipal University
Mar 2010
Mar 2015
GRADUATION in Sp College Of Education
UNIVERSITY OF KASHMIR

Certifications

2015
One year diploma in Life Insurance and finance
Manipal academy of Banking
2022
Step Up
Hdfc life

Achievements

2023
Recognition from ZH for high value accounts


2022
Operation worrier
Certificate of appreciation for Customer Retention.

Quote

Don't be afraid to give up the good to go for the great."

John D. Rockefeller

Hobbies & Interests

  • Traveling
  • Playing Cricket
  • Reading newspaper
  • Surfing On Internet

Languages

Hindi
(Fluent)
Urdu
(Fluent)
English
(Fluent)

Career Aspiration

In the next 3 years, I aim to further hone my skills in direct sales and customer relationship management, improve operations efficiency, and excel in vendor and portfolio management. I also aspire to lead a high-performing team and enhance communication within the branch.

Get in touch with Mehraj uddin