Feb 2015
Jun 2020
Sr. Support Specialist
Unique Infotech Private Limited
Kolkata, IN
Responsible for supporting the clients. Ensuring that all hardware, software and Network is configured and installed correctly.
* Repair upgrade and replace faulty parts like Mother Board, RAM, SMPS, Hard Disk, SSD, Processor,
Graphic card etc.
* Install and troubleshoot Software's, operating systems.
* Responsible for networking, design, installation and maintenance services.
Supporting users and network administrators over the telephone and by email.
* Maintain the companies network infrastructure.
* Networking and providing support for Windows, Macintosh and Linux issues.
* Configuration and testing of any new hardware and software.
* Travelling to client sites to help with installs, deployment, and troubleshooting.
Management of the daily data backup and retrieval scheme.
* Installing and operating Windows desktop and server operating systems.
* TCP/IP networking and hardware maintenance and repair.
* Training new employees.
* Assistance with training of staff and compiling procedural documentation.
* Assisting the network manager with support requests.
* Ensure computer hardware is safe & complies with health and safety legislation.
* Applying patches in accordance with company procedures.
* Installation and Maintenance of CCTV Cameras, Biometric, and Access Controller.
Assignments:-
* Worked at Hotel Ritu IVY as an IT Support engineer through Unique Infotech.
* Worked at The BSS School as System Admin through Unique Infotech.
* Worked at Stylo Media Pvt Ltd as an IT Manager through Unique Infotech.
* Worked at Social Web Ultimate Web work as IT Technician through Unique Infotech
Graphic card etc.
* Install and troubleshoot Software's, operating systems.
* Responsible for networking, design, installation and maintenance services.
Supporting users and network administrators over the telephone and by email.
* Maintain the companies network infrastructure.
* Networking and providing support for Windows, Macintosh and Linux issues.
* Configuration and testing of any new hardware and software.
* Travelling to client sites to help with installs, deployment, and troubleshooting.
Management of the daily data backup and retrieval scheme.
* Installing and operating Windows desktop and server operating systems.
* TCP/IP networking and hardware maintenance and repair.
* Training new employees.
* Assistance with training of staff and compiling procedural documentation.
* Assisting the network manager with support requests.
* Ensure computer hardware is safe & complies with health and safety legislation.
* Applying patches in accordance with company procedures.
* Installation and Maintenance of CCTV Cameras, Biometric, and Access Controller.
Assignments:-
* Worked at Hotel Ritu IVY as an IT Support engineer through Unique Infotech.
* Worked at The BSS School as System Admin through Unique Infotech.
* Worked at Stylo Media Pvt Ltd as an IT Manager through Unique Infotech.
* Worked at Social Web Ultimate Web work as IT Technician through Unique Infotech
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