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Mayank Ahlawat

Seeking employment for the position of [Guest Service Associate]. Under my employment, the company can trust in my earned expertise not only in discovering tactical strategies but also entrust in providing the company with the guidance needed to enhance their digital presence further and meet their objectives. Investing years to specialize in the inner workings of the online world, my value and contribution as an employee rely on helping to voice the brand.

Key Skills

Communication skills
Time Management
Customer relationship management

Professional Experience

Feb 2022
Mar 2023
Customer Service Associate (Delta Process)
WNS Global Services Gurgaon, IN
Addressed customer service inquiries in a timely and accurate information. Properly directed inbound chats queues to improve call flow.
Dec 2020
Jan 2022
Customer Service Associate(Amazon Process)
Majorel India Pvt. Ltd. Gurgaon, IN
The Customer Service Associate (CSA) is responsible for providing superior customer
service by focusing on the individual needs of each customer and recommending the
appropriate service.

Education

Jun 2016
Aug 2019
B.Com in IEC University
IEC University
Dec 2005
May 2016
10+2 in Hire Lal Jain Senior Secondary School

Certifications

2017
Diploma in Aviation & Hospitality
Frankfinn Institute Of Airhostess Training

Achievements

2020
eSports
I got a title of best Delhi eSports player in "Counter Strike Global Offensive".

Quote

The most common way people give up their power is by thinking they don’t have any.

Alice Walker

Hobbies & Interests

  • Outdoor Sports
  • Biking
  • Traveling
  • Online Gaming

Languages

English
(Fluent)
Hindi
(Fluent)

Career Aspiration

During my internship years, it was quite difficult for me to foresee what was coming. I had set up simple goals which I know I could achieve. In the upcoming three years, I want to test myself. I have set up targets which can bring out the best of me.

Get in touch with Mayank