Matthew Banks

I am seeking opportunities that will further practice my leadership and technology skills, as well as opportunities that encourage the growth and acquiring of valuable fieldwork and industry experience. Highly interested in working for tech support, and this company that gives me that ability.  I look forward to being active and meticulous in covering the most crucial of strategies related to support and technology to members all over the world.  I also expect this particular work ethic to be consistently demonstrated in contributing to the organization's mission and objectives.

Key Skills

Written Communication
Data Management
Customer Relationship Management
Leadership

Professional Experience

May 2020
Present
Advisor/Shift Lead/Supervisor
BYU-Pathway Worldwide Salt Lake City, US
 
  • Advisor - Providing clear instructions and options to successful college graduation for the Online Certificate and Degree program.  
  • Shift Lead Leading shift members/team in providing excellent customer service and creating new strategies in providing information for graduation.  
  • Supervisor Overall teams training and management.  

May 2018
Jan 2020
Meat Server/Meat Server Lead
Tucanos Brazilian Grill Salt Lake City, US
 
  • Meat Server-providing quality meats and service to local and nonlocal guests 
  • Meat Server Lead (akin to Assistant Manager) ensuring quality service and meats and leadership to other meat servers. 

Jan 2018
Apr 2018
Courtesy Clerk
Raley's Supermarket Elko, US
 
  • Providing customers services in Dairy, Checking, and E-Cart (online ordering system) 

May 2015
Nov 2015
Sales Associate
JC Penney Elko, US
  • Selling shoes and clothes to customers who need them. 
  • Utilizing tech systems for orders, and sales 

Education

Mar 2018
Aug 2023
BAS CyberSecurity in Ensign College

Certifications

2019
Microsoft Office Specialist (MOS)
Test Out

Languages

English
(Fluent)
Spanish
(Fluent)

Get in touch with Matthew