Masapaka Anil Kumar

3 Years Experience in Us Insurance Process, back-end. Auditing the daily basis of Agents work Check the Quality as Quality Analyst Update in Client applications.Takes the Calibration calls From Client side for development of Process.Training and Guiding for the New agent make them Familiar with work.Calculate the Team Accuracy and send to Team Manger for Every Month.Any Information Comes from Client has to share to Team make them To Understandable.