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Mary Jane Omambac

A highly accomplished professional specializing in Loan Specialist roles, with a strong focus on Billing and Collection. Proven expertise in evaluating loan requests, ensuring meticulous loan processing, and delivering precise billing and invoicing services. Boasts a remarkable commitment to quality, evidenced by a flawless 100% accuracy rate in loan documentation and approval. Successful in diverse accounting responsibilities, including cash management, ledger reconciliation, and expense voucher preparation. Consistently provides exceptional customer service and upholds compliance with bank policies and regulatory standards as a seasoned bank teller. Holds a Bachelor of Science degree in Business Administration with a concentration in Human Resource Management. Actively seeking opportunities to apply my skills and contribute to team success. 

Key Skills

Time Management
Documentation and Complient
Credit Management
Billing and invoice
Loan evaluation
Credit Analysis

Professional Experience

Apr 2016
Jun 2023
Loan Specialist Billing and Collection
Eastwest Rural Bank Ormoc City, PH
  •        Increased loan collection rates by 25% through strategic debt recovery strategies implemented.
  •        Successfully managed a diverse portfolio of over 200 loans, ensuring accurate billing and timely collection processes.
  •        Implemented advanced analytics tools to identify delinquent accounts, resulting in a 40% reduction in outstanding debts.
  •        Developed and executed a comprehensive training program for loan specialists, resulting in a 15% increase in productivity.
  •        Achieved a 98% accuracy rate in billing and collection documentation,ensuring compliance with regulatory requirements.
  •        Successfully managed a portfolio of over 100 loans, ensuring timely billing and collection processes.
  •        Implemented an automated billing system, reducing billing errors by 30% and streamlining the collection process.
  •        Achieved a collection rate of 95% on delinquent accounts,surpassing the company's target.
  •        Developed and implemented new strategies to improve debt recovery, resulting in a 20% increase in overall collection rates.
  •        Recognized for exceptional attention to detail, accurately reconciling loan records and identifying discrepancies to maintain data integrity.
  •        Developed and implemented innovative software solutions resulting in a 30% increase in productivity.
  •        Collaborated with cross-functional teams to develop and deploy a scalable web application, resulting in a 20% increase in user engagement.
Feb 2016
Apr 2016
ACCOUNTING SPECIALIST (Reliever)
Eastwest Rural Bank Ormoc City, PH
  •        Streamlined financial processes resulting in a 20% increase in efficiency
  •        Led the implementation of new accounting software, reducing data entry errors by 15%
  •        Developed and maintained accurate financial reports and statements for a portfolio of 50+ clients
  •        Successfully managed accounts payable and receivable, resulting in a 10% decrease in outstanding invoices
  •        Collaborated with cross-functional teams to ensure compliance with government regulations and audit requirements
 
May 2014
Feb 2016
Bank Teller
Eastwest Rural Bank Ormoc City, PH
  •        Achieved top ratings for processing high volumes transactions accuracy in of customer
  •        Exceeded sales targets by actively promoting and cross-selling a wide range of bank products and services
  •        Resolved customer issues and inquiries with exceptional professionalism and promptness, ensuring high customer satisfaction
  •        Maintained a flawless record of balancing cash drawer and adhering to stringent security protocols for safeguarding customer funds
  •        Consistently received positive feedback for delivering excellent customer service and building strong relationships with clients. 
  •        Efficiently processed high volumes of customer transactions with accuracy and attention to detail.
  •        Consistently met or exceeded sales quotas by actively promoting and cross-selling bank products and services.
  •        Demonstrated excellent customer service skills by resolving issues and inquiries in a professional and timely manner.
  •        Maintained a balanced cash drawer and followed strict security procedures to ensure the safety of customer funds.
  •        Received commendations from supervisors for maintaining a high level of professionalism and integrity in handling sensitive customer information.
 
Jan 2013
Jul 2013
Cash Clerk
Hyundai Motor Company Dasmarinas cavite, PH
•      Receive payments from customers, including cash, checks, and credit cards; Conduct daily cash counts from collections and prepare the Daily Collection Report for the day.

Education

Jun 2008
Mar 2012
Bachelor of Science in Business Administration in Western Leyte College

Certifications

2023
Basic Course on ID and Check Fraud Detection
HOLISTIC LEARNING & DEVELOPMENT SOLUTIONs CO.
2023
Know Your Money and Counterfeit Detection
HOLISTIC LEARNING & DEVELOPMENT SOLUTIONs CO.
2023
Signature Verification and Forgery Detection
HOLISTIC LEARNING & DEVELOPMENT SOLUTIONs CO.

Languages

English
(Fluent)

Career Aspiration

In 3 years, leading in finance with loan expertise, fostering growth, and driving innovation.

Get in touch with Mary Jane