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Maria Harding

 Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. 

Key Skills

Administrative Skills
Project Management Skills
Staff Coordination Skills
Excellent Customer Service Skills
Equipment Handling
Research Skills

Professional Experience

Nov 2023
Present
Office Administrator/Parking Assistant
MD Anderson Houston, US
MD Anderson is a world-renowned cancer research hospital dedicated to providing cutting-edge treatment and care for patients fighting cancer.
  • Served as a dedicated Office Administrator in one of the area's leading technology companies. 
  • Provided strategic administrative and development support. 
  •  Monitor parking operations, report issues, and ensure smooth functionality.
  • Maintained office equipment and supplies and oversaw facility function. 
  • Coordinated company meetings, appointments, and interviews. 
  • Managed calendar for multiple staff members. 
  • Created agendas and recorded meeting minutes. 
  •  Provide leadership and training to new employees.
Mar 2023
Nov 2023
Parking/Operations Assistant
MD Anderson Cancer Center Houston, US
MD Anderson Cancer Center is a world-renowned institution dedicated to the prevention, treatment, and research of cancer.
  • Handled correspondence, filing systems, and calendar plans for a fast-paced technology company. 
  • Performed a range of administrative duties to  keep the office functioning at a high level. 
  • Implemented policy and procedure changes to benefit employees and customers. 
  • Oversaw finances, expenses, and billing. 
  • Maintained office supplies and scheduled orders from appropriate vendors. 
Sep 2017
Mar 2023
Parking Attendant
MD Anderson Cancer Center Houston, US
MD Anderson Cancer Center is a world-renowned cancer treatment and research institution dedicated to eliminating cancer through groundbreaking therapies.
  •  Ensured patrons follow parking rules and regulations.
  • Created spreadsheets for repeat offenses and collaborate on safety improvements.
  • Reviewed fuel logs and Fleet receipts.
  • Issued and track citations for parking violations.
  • Provided exceptional customer service and cross-train as Parking Operations Assistant.

Education

Dec 2020
Jan 2021
Business Technology in Houston Community College
HCC
Jul 2007
Apr 2010
High School Diploma in Alief Taylor High School

Achievements

2021
Outstanding Worker of the month
  • Delivered an exceptional customer service experience, resolved issues and shared benefits of additional services. Recognized for being positive, intuitive, and client-centric.
  • Promptly responded to around 70 general telephone and email inquiries per day regarding existing business accounts.
  • Managed 100 clients' data quarterly and maintained individual customer service about up-to-date knowledge of account changes, operations, and financial options.
  • Motivated co-workers by encouraging teamwork, rewarding positive behavior, and promoting optimism.
2023
Employee of the month
  • Performed daily administrative functions such as answering calls and emails, scheduling meetings, writing multiple reports and other forms.
  • Provided constant and reliable administrative support to 20 office team members.
  • Assisted the HR manager by maintaining personnel files for job applicants as well as active and terminated employees.
  • Maintained, coordinated and updated the client database, records and mailing lists.

Hobbies & Interests

  • Cooking
  • Shopping
  • Singing
  • Social Media
  • Zumba
  • Social activities

Languages

English
(Native)
Polish
(Fluent)
Spanish
(Basic)

Get in touch with Maria