Feb 2020
Dec 2023
AR Executive
Resolute medical management
Mysore, IN
Resolute Medical Management is a leading healthcare management
focused on optimizing revenue cycle operations and improving operational efficiency.
- Utilized my skills in account management to maintain positive relationships with assigned accounts, ensuring regular communication and addressing any customer inquiries or concerns promptly
- Collaborated effectively with internal teams such as billing, coding, and customer service to streamline processes and improve overall customer experience
- Demonstrated strong written communication skills by preparing detailed reports, updates, and correspondence for clients, management, and other stakeholders
- Managed call queues efficiently, prioritizing incoming calls based on urgency and resolving customer issues in a timely manner
- Maintained up-to-date knowledge of medical billing regulations, coding requirements, and industry best practices to ensure accurate and compliant billing processes
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