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Mareeswaran Sethuraman

Supply Chain Management (SCM) professional having more than 8 years of experience in procurement planning, purchase orders, pricing/costing, product data management (PDM), product life cycle management (PLM), SKU BOM, SKU automation management process, order management, ServiceNow tickets, MDG change requests (CRs), mass maintenance requests, warehouse & vendor coordination, monitoring & controlling goods movement, ERP systems, transportation management. Strongly holding experience in dealing with clients & excellent at maintaining strong relationships through outstanding verbal & oral communication skills.

Key Skills

Procurement Planning
Purchase Order Processing
Product Data Management
ServiceNow Tickets
Change Request Management
SAP ERP / SAP BOM Creation
Order Processing Management
Linehaul / Relocation Planning
Warehouse & Vendor Management
Transportation & Escalation Management
Order Tracking / Scheduling
End to End Customer Support & MS Office suite

Professional Experience

Mar 2022
Present
Process Lead
Capgemini (Client - CSL Behring) Bangalore Urban, IN
  • Support CSL Behring in managing Master Data Governance requests in vendor and customer master objects.
  • Perform all the activities using Citrix VDI environment and support the client.
  • Responsible for updating the Master data based on the MDG change request raised.
  • Verify the change request (CRs) with respect to data quality and, valid documentation.
  • Final review of change request and approval or rejection based on the validations.
  • Follow-up for any approvals, errors, missing data with the requesters.
  • Activation and confirm the receipt of data in target system.
  • Responsible for processing of ServiceNow requests for mass changes, ad-hoc requests.
  • Execute the changes using data files prepared by the requester, after the approval.
  • Follow up with the Initiators and Subject Matter Experts for approvals and clarifications.
  • Ensure the activation and replication from MDG to S4 is successful.
  • Ensure that the activities are delivered as per the service level agreed with CSL.
  • Support CSL in updating user training materials, if a change is needed due to process.
  • Recognized "Rising Star" award for being outstanding in the production in a quick time.
Dec 2019
May 2021
Analyst
HCL Technologies Ltd (Client - Xerox Corporation) Chennai, IN
  • Perform end-to-end operations for Xerox machines and its third-party printers etc.
  • Direct different carrier teams in US/Canada to have a smooth transportation process.
  • Receive requests from clients & create a quote based on the requirement.
  • Process quotes by minimizing cost & weight, maximizing vehicle capacity, and everything.
  • Monitor, control, track, schedule orders & send expedite requests to carriers.
  • Place orders & coordinate with the vendor team on the shipment status of the machine.
  • Analyze routes with Ryder, FedEx, Fedilitone, All American moving, Safeway express.
  • Maintain routes in Transportation Management System (TMS) & expedite shipments.
  • Coordinate warehouse team to ensure the availability of storing Xerox machines.
  • Investigate the machine damage, loss & repair based on the weight & location.
  • Intimate technician team by updating the issue to do the repair work at the site.
  • Check Business to Business payment process is made & shared with the client.
  • Handle CAPA report and circulate it to all the team members.
  • Provide good customer service, improve customer satisfaction & rating.
Jul 2015
Dec 2019
Business Operation Associate II
Hewlett-Packard Inc Chennai, IN
  • Procurement & Product Data Management Support for HP desktops, laptops globally.
  • Receive project requests for the BOM (Bill Of Material) creation of customized services.
  • Create POs and send out request for quotation (RFQ) and analyze it.
  • Select and coordinate with possible suppliers who can supply items based on availability.
  • Perform negotiation with vendors & check the delivery status of the material.
  • Timely issuance of POs to vendors & follow-up with them for order confirmation.
  • Verify invoice documents and pay the vendor and send email notifications to suppliers.
  • Follow up with the suppliers daily and file credit notes in case of damages.
  • Receive goods and request the quality team to inspect.
  • Manage part numbers, product life cycle dates & update price, cost for commodities.
  • Analyze BOM implementing ECOs specific to required plants.
  • Maintain material groups & make the product orderable through Global ERP systems.
  • Exposure in SAP T-codes like CS01/02/03, MM01/02/03, ME21N/22N, SM37, CS15.
  • Meet defined LOS (Level of service) and accuracies as per procurement metrics.
  • Coordinate with internal regional teams to ensure smooth end to end process.
  • Responsible for handling factory issues, escalations & performing root causes analysis.
  • Interact with Project Managers, conduct daily calls & send out project status.
Oct 2013
Apr 2015
Operations Associate
Fidelity Investments Chennai, IN
  • Support program managers in the US Pension Plan account.
  • Maintain the database that tracks various account's financial details.
  • Cross verify the entire project document before sending it for audit.
  • Provide accurate information for project execution.
  • Information gathering and database maintenance for 24/7 readiness

Education

Jun 2010
May 2013
B.Sc. (Mathematics with Computer Applications) in NMS S Vellaichamy Nadar College
Madurai Kamaraj University

Achievements

2019
Career Achievements
  • Pre dominantly met the SLA and quality metrics without getting any escalations from client side. Being a second stack ranker of team's mid-year performance appraisal report.
  • Rolled out CAPA for the team to have a control on known risks. Implemented a Kaizen for TAT reduction in
  • Opinel SKU lifecycle. Impact: Time saving of 48 hours.
  • Achieved Zero accuracy in all the quarterly audits. Created a repository for project documents and gave specific access to respective program managers. This had greatly improved transparency and reduced human dependency.

Hobbies & Interests

  • Cricket
  • Movies
  • Table Tennis
  • Volunteer
  • Listening Music

Languages

Tamil
(Native)
English
(Fluent)
Telugu
(Basic)

Career Aspiration

One of my career aspirations is definitely to be in a managerial position. In my most recent role as process lead at a start-up, I was thrilled to manage things in my team. I want to lead with empathy while achieving business results.

Get in touch with Mareeswaran