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Manu Nair

An experienced, results-oriented professional with a tenacious and proactive approach to driving sales revenues. My 10+ years of experience in inside sales and marketing of products and services for international markets has enhanced my skills in presentations, client interaction, and building relationships. My excellent networking skills have provided my team with vital client leads and business renewals.

Key Skills

Strategic Sales
Competitive Analysis
Team Management
Market Research
Strategic Business Development

Professional Experience

Mar 2019
Present
Senior Consultant
Saama Technologies Pvt. Ltd. Pune, IN
 •  Responsible for setting up the international sales process for Insurance (Data & Analytics) & Snowflake (Cloud) 
•  Expanded brand visibility of Saama Analytics through LinkedIn & also constant interaction with potential clients and partners in the US market 
•  Acquired 3 new logos for Saama Analytics 
•  Identified the business pain areas and need of focusing on Customer Experience, to get recurring business from existing customers. 
•  Implemented Salesloft in 2019, which optimized accountability in the sales process that enabled us to improve our results forecasting 
Dec 2016
Jun 2018
Senior Business Development Executive
Calsoft Inc. Pvt. Ltd. Pune, IN
 •  Work with the management team to identify and evaluate, new target clients and implement a strategic sales plan 
•  Achieve own sales target to achieve team target and/or overall company target 
•  Initiate and complete proposals and presentation for new business opportunities 
•  Work with internal teams to deliver a presentation to capture the profitable business opportunities 
•  To maintain an excellent client relationship with existing and potential client 
•  Prospect for potential new clients and turn this into increased business 
•  Identify potential clients, and the decision-makers within the client organization 
•  Set up meetings between client decision makers and company’s practice leaders/Principals 
•  Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. 
Feb 2016
Dec 2016
Team Leader (Sales)
Annex Cloud Pune, IN
 •  Integrate personal sales efforts with other organized marketing activities. 
•  To provide a monthly activity report to the CEO outlining activities. 
•  Responsible for end-to-end selling for smaller accounts (Alexa > 300000 / Lower Revenue). 
•  To communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships. 
•  Make sales contacts, research customer needs and recommend Social Annex’ offerings. 
•  Develop and execute sales strategies and tactics to renew and increase the revenues from existing customers. 
Jun 2015
Feb 2016
Business Development Manager
Vsynergize Outsourcing Pune, IN
  •  Responsible for the direction of business, developing new client business, existing client growth, implementation of efficiencies, and technology.
•  Maintaining reports on a daily basis.
•  Responsible for taking the organization from the b2c vertical to b2b.
•  Leading negotiations and overcoming objections to capture new business opportunities.
•  Supporting marketing-related events, seminars, mailings, and call campaigns to increase brand awareness and presence in the international market.
 •  Arranging and chairing weekly team meetings, focusing on targets and achievements.  
Jul 2012
Jun 2015
Business Development Manager
Aloha Technology Pvt. Ltd. Pune, IN
 •  Finding suitable and potential clients for the company through direct sales. 
•  Co-coordinating with the team on achieving monthly targets. 
•  Maintaining reports on a daily basis. 
•  Coach, facilitate, solve work problems, and participate in the overall team efforts 
•  Promote equal opportunities and recognizing the need to encourage and develop team members. 

Nov 2009
Oct 2011
Floor Tech Lead
Capita India Pvt. Ltd. Pune, IN
 •  Troubleshooting user problems relating to Operating System issues 
•  Managing all online customer contacts 
•  Occasionally negotiating with customers on price 
•  Closing sales and creating a pipeline for future 
•  Supervised, and provided technical back up, for a team of 80 Technicians. 
•  Configuration and testing of any new hardware and software. 
•  Troubleshooting issues with mail clients (Outlook, Outlook Express, Windows Live Mail, Eudora, Thunderbird) 
•  Handled escalation calls as L3 technicians. 
Jun 2006
Jun 2008
MIS Executive
Wipro BPO Pune, IN
 •  Process-level, BU-level & Client-level Reporting for AGL Resources (Pune &Powai) • BU-level Reporting for British Petroleum (Pune) & COBB Energy (Hyderabad) 
•  Scheduling workforce (including analysis of volume and temperature forecasts, collection of shift preference requests, roster analysis, shift allocation, ITMS upload & transport follow-ups) 
•  Real-Time CMS monitoring (to ensure schedule adherence) & Split/Skill Assignment (to ensure optimum call routing) 
•  Direct interaction with client’s Workforce Management Team 
•  Creation of Strategic Dashboard for higher management of WIPRO & AGL Resources 
•  Creation of distribution file for PBPP and other bonus (like festivals, Extra Milers, etc.) 
•  Team allocation & re-shuffling 

Education

Feb 2001
Apr 2003
SSC in Kerala Public School
ICSE
Mar 2003
May 2006
HSC in Loyola School
ICSE
Feb 2010
Jun 2012
Bachelor of Commerce in Periyar University
Pride University

Hobbies & Interests

  • Cooking
  • Reading
  • Travelling

Languages

English
(Native)
Hindi
(Native)
Malayalam
(Fluent)

Get in touch with Manu