Overall 4.5 year of experience in BPO industry 1.5 year of experience as a Trainer.2 year of experience as a Executive.

Key Skills

Training, Coaching & Mentoring
Microsoft Excel
Presentation Skills

Professional Experience

Aug 2020
Present
Operations Trainer
I-energizer Noida, IN
Business process excellence
Experienced process trainer, I Provide dynamic training sessions (customer service, sales, consulting, soft skills, process training, refresher training, etc.) for one-on-one and group sessions.
Oct 2019
Apr 2020
Customer Service Executive
Nimbus Adcom. Pvt. Ltd Noida, IN
Nimbus Adcom is the leading bulk sms service provider in Noida
Outbound sales 
Mar 2018
Sep 2019
Sales Executive
Eureka Outsourcing pvt. Ltd Noida, IN
Business process outsourcing
Outbound sales 
Nov 2017
Mar 2018
Customer Service Executive
Karvy Digiconnect Noida, IN
Business process outsourcing
Outbound 

Education

May 2019
Aug 2022
BA Programme in M.M. Degree College
Chaudhary Charan Singh University
Mar 2015
Apr 2016
Intermediate in Summer Field Public School
Central Board of secondary education

Languages

English
(Basic)
Hind
(Native)

Get in touch with Mansi