Message

Manish Kumar

Relationship Manager,Tellecaller, BDE, DSA, Account Manager, Team Leader, Assistant Manager, e.t.c Passionate in the belief that Relationship Management is essential to the growth and success of an organization that wishes to scale and achieve higher levels of profitability.Proven track record in successful relationship building and achieving sales targets. Aggressive and determined to find a way to sell products or services.

Key Skills

Answering customer questions
Customer Relationship Management
Customer Relationship Management

Professional Experience

Jul 2020
Oct 2020
Assistant Manager
Aakash edutech Pune, IN
Its an Education company
Handling Counselor Team
B2B & B2C sales
finding Vendors for the company
Calling and fixing Demos 
Demo on Video Call
Solving customer Issues  

Jul 2018
Jul 2020
Customer Outreach Executive( Telecaller)
Toppr Technologies Private Limited Pune, IN
Its an Edtech Company
 Address customer issues and resolve them in a timely and efficient manner.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintains customer records by updating CRM.
Sales of ED Tech Product.
 
 
Sep 2016
Aug 2017
Enterprise Customer Engineer
Tikona Digital networks Pvt Ltd Pune, IN
It's a leading internet provider.
Customer Engagement over call.
Solving Their Query via Call or Mail.
Complain Management.
Handling Inbound and Outbond call.


Education

Apr 2011
Apr 2015
BE(Mech) in Priyadarshini College of Engineer
Nagpur University
Mar 2009
Apr 2011
HSC (12th), PCM in Bansal Classes Kota
CBSE
Feb 2008
Apr 2009
SSC(10th) in JNV, Lalmatia
CBSE

Certifications

2021
Marketing Strategy Program
UpGrad

Quote

In the middle of every difficulty lies opportunity.

Albert Einstein

Hobbies & Interests

  • Cooking
  • Outdoor Sports
  • Trekking

Languages

English
(Fluent)
Hindi
(Native)
Marathi
(Basic)

Get in touch with Manish